camera true deep issue

my iphone xs max got water damaged and the truedepth camera is broken, is there any way to fix this error?

iPhone XS Max, iOS 18

Posted on Mar 13, 2025 7:57 AM

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Question marked as Top-ranking reply

Posted on Mar 13, 2025 8:09 AM

Apple or an Apple Authorized Service Provider can do the diagnostics and explain your options.


You need to have Apple perform diagnostics on your iPhone. It can be done in person at an Apple Retail Store or at an Apple Authorized Service Provider. You can also contact Apple Support and request remote diagnostics.


If you’re in the US please call  1-800-MY-APPLE or outside the US, consult the support articles below.


Contact Apple for support and service - Apple Support


Genius Bar Reservation and Apple Support Options - Apple


Explore Service Locations


Official Apple Support

3 replies
Question marked as Top-ranking reply

Mar 13, 2025 8:09 AM in response to thanhthai92

Apple or an Apple Authorized Service Provider can do the diagnostics and explain your options.


You need to have Apple perform diagnostics on your iPhone. It can be done in person at an Apple Retail Store or at an Apple Authorized Service Provider. You can also contact Apple Support and request remote diagnostics.


If you’re in the US please call  1-800-MY-APPLE or outside the US, consult the support articles below.


Contact Apple for support and service - Apple Support


Genius Bar Reservation and Apple Support Options - Apple


Explore Service Locations


Official Apple Support

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camera true deep issue

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