I have bought my IPhone 15 Pro about a month ago. While checking it, I saw "January 2007" as a purchase date at the official Apple site. But it wasn't even issued! I can't get to chat, everytime walking in circles. How to fix this bug??
[Re-Titled by Moderator]
iPhone 15 Pro, iOS 18
Riya_Alex wrote:
I get it, thank you. Maybe there is some article written by Apple with these M, N, F and so on? Where did you get this information? I need to have some proofs that this device is really not new, not just because 'I say so'
You keep asking us for what doesn't to our knowledge exist. You shouldn't need anything from Apple about the model number starting with a 5. The fact you were told you were buying a brand new iPhone, which has no new phone warranty should be enough.
Again, Apple is NOT going to help you here. They aren't going to get involved. You didn't buy an iPhone from Apple. You bought it from some "shop" in Poland and that is who you need to take your grievance to.
The next time you buy an iPhone, don't buy it from some "shop," buy it from Apple.
Re: “So there is no official information and no possibility to prove that the telefon is not new?”
If you were appearing in person in a small claims court, you could bring up the screen on the phone, itself, where it says “Coverage Expired.” Then show that to the judge and ask the seller how they explain THAT if the phone is new.
But Apple is not likely to get involved with your dispute with the seller.
Where, exactly, did you buy it?
That model was discontinued last year.
Polish online store
Unless you want to keep a used phone that has no warranty......return the phone to the Polish online store for a refund.
They were selling it as a new. So I guess it will be a problem, a judicial issue.
An honest store will refund your money. If they will not do this, then you may need to seek legal assistance.
How sad that I have got such a trouble... Thank you.
A honest store would not lie that it's new...
We hope that you will have good luck.
No such information. Model is IPhone 15 Pro and that's all. I guess I am deceived.
Oh, now I see, it really starts with 5...
Thank you for this information. I hope I will solve this problem.
Thank you very much.
Thank you...
I understand it. I just ask where to find this information? That M is for the new, 5 is for the refurbushed. I need anything to prove that this is how it is.
How do I correct an incorrect purchase date for my iPhone 15 Pro on the official Apple site?
