Misc Bluetooth apps I can’t offload

I’ve been a victim of stalkerware. I get tracked down by a group of people who try to threaten my life by forcing car accidents. They always know when I’m coming and going (there’s something that was put in my unlocked phone when it was taken without my consent. I’ve changed my number, iCloud email and factory reset at apple. I’ve even erased extensions that were obviously put in my phone (my name and ss# and other epithets as names and passwords) and yet they can still hear me and possibly see me.


recently I noticed two Bluetooth names called misc under other devices section that I’m unable to erase. Right now, when I tried screenshot, it suddenly disappeared, with a constant pinwheel turning.


what do I need to do? If this is permanent to where I can’t find the actual malware/spyware, it’s probably going to transfer to a new phone.

iPhone 14 Pro Max

Posted on Mar 25, 2025 1:36 AM

Reply
2 replies

Apr 1, 2025 1:28 AM in response to Lynda_

An unknown mysterious device on the Bluetooth list? Here's how to investigate and remove it:


Check for Persistent Connection

  1. Before taking any action, test whether the device stays connected when you move away:
  2. Walk to another room with concrete walls or move at least 1000 feet away.
  3. If the device remains on the list or reconnects, it may be linked to your Apple ID, iCloud, or another persistent pairing method.


Steps to Remove the Device

  1. Reset Network Settings
    1. This will erase all saved Wi-Fi networks and Bluetooth connections, which can help remove the mysterious device:
    2. Go to Settings > General > Transfer or Reset iPhone > Reset > Reset Network Settings
    3. After the reset, reconnect to Wi-Fi and check if the device still appears.
  2. Check for Third-Party Apps
    1. Certain apps—especially those related to audio, video, AirPlay, or Bluetooth connectivity—might be keeping the device active.
    2. Review installed apps and delete any suspicious or unused third-party apps related to Bluetooth.
    3. Restart your iPhone and check again.
  3. Look for Installed Profiles
    1. Some Wi-Fi routers, Bluetooth accessories, or enterprise networks may install configuration profiles that allow persistent Bluetooth connections.
    2. Go to Settings > General > VPN & Device Management
    3. If you see any unknown or unnecessary configuration profiles, remove them.
  4. Forget the Device Manually
    1. Go to Settings > Bluetooth, find the unknown device, tap the (i) icon, and select Forget This Device.
    2. If the device reappears, try resetting all settings (Settings > General > Transfer or Reset iPhone > Reset > Reset All Settings).
  5. Check for iCloud-Linked Devices
    1. If you use multiple Apple devices, check if the mysterious device is one of them.
    2. Sign in to Apple ID Device List and remove any unfamiliar devices.
  6. Reset Network Settings: Settings > General > Transfer or Reset iPhone > Reset > Reset Network Settings: Only network settings are removed.
    1. When you reset network settings, previously used networks and VPN settings that weren’t installed by a configuration profile or mobile device management (MDM) are removed. Wi-Fi is turned off and then back on, disconnecting you from any network you’re on. The Wi-Fi and Ask to Join Networks settings remain turned on.
    2. To remove VPN settings installed by a configuration profile, go to Settings > General > Profiles & Device Management, select the configuration profile, then tap Remove Profile. This also removes other settings and accounts provided by the profile. See Install or remove configuration profiles on iPhone in this guide.
    3. To remove network settings installed by MDM, go to Settings > General > Profiles & Device Management, select the management, then tap Remove Management. This also removes other settings and certificates provided by MDM. See “Mobile device management (MDM)” in the iOS Deployment Reference.
    4. Reset your Network Settings. Tap Settings > General > Reset > Reset Network Settings. This also resets Wi-Fi networks and passwords, cellular settings, and VPN and APN settings that you've used before.
  7. If the issue persists, you can try resetting all settings on your iPhone. This will not erase your data but will reset all personalized settings to their default values. Go to Settings > General > Transfer & Reset > Reset > Reset All Settings and confirm the action. Note that you will need to reconfigure your settings afterward. All settings—including network settings, the keyboard dictionary, the Home screen layout, location settings, privacy settings, and Apple Pay cards—are removed or reset to their defaults. No data or media are deleted.
    1. Reset All Settings: Return iPhone settings to their defaults - Apple Support:- Return iPhone settings to their defaults
    2. You can return settings to their defaults without erasing your content.
    3. If you want to save your settings, back up your iPhone before returning them to their defaults. For example, if you’re trying to solve a problem but returning settings to their defaults doesn’t help, you might want to restore your previous settings from a backup.
  8. Make sure you have the latest updates installed.
    1. Update Over-the-Air (OTA) —> Update your iPhone or iPad - Apple Support (IN)
    2. Update using iTunes/Finder —> Update your iPhone, iPad, or iPod touch - Apple Support (IN)



Apr 1, 2025 1:27 AM in response to Lynda_

Lynda_ wrote:

I’ve been a victim of stalkerware. I get tracked down by a group of people who try to threaten my life by forcing car accidents. They always know when I’m coming and going (there’s something that was put in my unlocked phone when it was taken without my consent. I’ve changed my number



If you feel an unauthorized person/app is remotely using, controlling or monitoring your device, then that is possible only if you have done one or more of the following Don'ts...


  1. Don't hand over an iPhone to kids or to a stranger without Enabling Guided Access
  2. Don't share Apple IDs
  3. Don't Jailbreak
  4. Don't share sensitive information pertaining to your device
  5. Don't give in to Phishing
  6. Don't plug in your device in Airports and Public places through third-party cables and trust the device. Beware of Juice Jacking. (Especially in India)
  7. Don't leave your iPhone unlocked and unattended in public places like offices, schools, malls, etc.


If one of the above is true then quickly change the Apple ID Password and Return iPhone settings to their defaults.



Keep the iPhone updated to the latest iOS always and never Jailbreak. That's it.


iOS / iPadOS devices cannot be hacked or infected with Virus / Malware / Spyware *** unless you have intentionally downloaded spurious software or unauthorized apps directly from the internet and installed them on your device or/and have Jailbroken


It (Hacking) also depends on how careful you are in sharing sensitive and valuable information pertaining to your iPhone such as Passcode, Password, etc with your friends and family members.


Be judicious when sharing the device's sensitive and valuable information with friends and family members.



**The primary reason for this is Sandboxing. All third-party apps are “sandboxed”, so they are restricted from accessing files stored by other apps or from making changes to the device. Sandboxing is designed to prevent apps from gathering or modifying information stored by other apps.


Security of runtime process in iOS and iPadOS - Apple Support



The sandbox on an iPhone is a security feature that creates a restricted environment for each app to run in isolation from other apps and the operating system. It is a core component of iOS's security architecture and plays a crucial role in making iPhones more secure.



If you doubt the authenticity of the information provided earlier, you have two alternatives:

  1. Report the hacking incident to local law enforcement authorities and actively pursue the case.
  2. Accept the credibility of the information; it is impervious to hacking. Just as some individuals hold unconventional beliefs, such as a flat Earth or moon landing denial, one has the freedom to believe in anything. The choice ultimately rests with you in this open and free world.


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Misc Bluetooth apps I can’t offload

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.