Level 1

35 points

Personal Hotspot stopped working on iPhone 13 after iOS 18.4 update

I updated my iPhone 13 to iOS 18.4 yesterday, and since then, my Personal Hotspot has stopped working. My MacBook connects to it, but there is no network—no internet access at all, despite being connected. However, internet access on my iPhone itself works without any issues.

I have already followed the troubleshooting steps from Apple Support, including resetting my network settings, but the problem persists.

Has anyone else experienced this issue? If you’ve found a solution, please let me know. Thank you!

[Re-Titled by Moderator]

iPhone 13

Posted on Apr 2, 2025 10:02 AM

Top-ranking reply

CloudDrift Author

Level 1

35 points

Posted on Apr 3, 2025 4:54 AM

I reached out to Apple Support, and they helped me solve the problem!

There are similar cases with other users where this issue appears after an update. Apple Support provided hotspot configuration recommendations based on my phone carrier. We basically changed just one word in the settings, and it worked!

From what I understood, there isn’t a single fix for everyone—it depends on your carrier. So, I recommend calling Apple Support, and they should be able to help. It only took me 5 minutes to fix mine. Hope you can get it working on your phones too!

View in context

Similar questions

24 replies

CloudDrift Author

Level 1

35 points

Apr 3, 2025 4:57 AM in response to razmee209

Hello,

You were right—it does depend on the phone carrier. It’s strange that the issue only appeared after the recent update, but I called Apple Support today, and they gave me recommendations based on my carrier. Thanks for the tip!

Apr 8, 2025 5:41 AM in response to CloudDrift

I have updated my 14PM with no issues, right after 18.4 was released; as usual, I gave it a week before updating the 15PM. When it was restarting to install te update, I got this message about an issue with the SIM card. See attached screenshots. Carrier even sent me an eSIM QRCode but I got the same message which leads me to believe there's something wrong wit the cellular hardware and/or firmware.

Apr 8, 2025 12:56 PM in response to CloudDrift

The latest IOS updates are simply trash. It is not normal behavior to deploy new update and break simple logic, and then ask to call to support to “change one word in settings” so it magically works. I’m ****** off.

Apr 20, 2025 8:07 AM in response to CloudDrift

I also had a same issue with my phone. 2 days ago i update my phone14pro to ios 18.4.1 after that there was problem with mobile service (Cellular). It showing no service on phone . I try reset the network service and did whole phone reset too but issue is same. Does anybody know how to fix this issue then let me know.

May 18, 2025 8:24 AM in response to CloudDrift

Things have escalated and I have new information to add: the very same thing happened three more times. When I updated my IP15PM to 18.4, my IP14PM to 18.4.1 and again the IP15PM to 18.5. ALL updates were done from my MacBook Pro 2019 (last Intel before M1) running Sequoia 18.4/18.5. This leads me to believe there's something rotten inside my Mac.

What could it be? How can I trace/debug/get evidence of it?

The last event was interesting because I had my wife as a witness and I told her what would happen (lose cellular) and it did. So, it's even reproducible, but Apple support won't even look into it.

Any ideas?

Thanks!

-Fernando

Paljk

Level 1

14 points

Apr 2, 2025 6:56 PM in response to CloudDrift

Exact same issue here. Similarly does not appear to be an issue with the phone carrier (they deny it, and occurred just after updating)

Karidis

Level 1

14 points

Apr 7, 2025 3:20 AM in response to CloudDrift

the same problem but bluetooth doesn't work for me either, I've tried everything, if anyone finds a solution, please write, thanks

Apr 10, 2025 2:37 PM in response to CloudDrift

Same and CarPlay has stopped working too. Not a car issue as other phones with earlier firmware are still working fine.

May 19, 2025 10:52 AM in response to Ownglori

It works for me!

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Personal Hotspot stopped working on iPhone 13 after iOS 18.4 update