Video recording microphone problem before and after iOS 18.4.1. update

Hello all, I have a problem with the sound when recording a video (iPhone 13 mini)

As you can hear in the video1 and video2, the sound is almost not heard at all and only a hissing sound. Sometimes the sound is heard well at first, but after a while it fades and all you can hear is a hissing sound again.

Everything was still OK on Friday, I only noticed the problem on Saturday (iOS 18.4)

Updating to 18.4.1 didn't help and a full reset didn't help neither.

I also tried recording a video on SE 2022 with iOS 18.3.2 and everything is fine there.

Do you think this is a software bug or is it more likely a fault with the microphones?

Does anyone have a similar problem?

Thank you for your answers :)

iPhone 13 mini

Posted on Apr 22, 2025 1:53 PM

Top-ranking reply

Jeff Donald

Community+ 2026

Level 8

48,980 points

Posted on Apr 23, 2025 11:36 AM

Sounds like a hardware issue. You need to have Apple perform diagnostics on your iPhone. It can be done in person at an Apple Retail Store or at an Apple Authorized Service Provider. You can also contact Apple Support and request remote diagnostics.

If you’re in the US please call 1-800-MY-APPLE or outside the US, consult the support articles below.

Contact Apple for support and service - Apple Support

Genius Bar Reservation and Apple Support Options - Apple

Explore Service Locations

Official Apple Support

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Video recording microphone problem before and after iOS 18.4.1. update

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