New MacBook Air M4 – Can't get warranty repair outside country of purchase

You will either have to take it back to the country where you purchased it or at the very least, take it to a country where it is available for sale now.

Keep in mind that keyboards are region/language specific. You may not be able to get it repaired in a timely manner in a country that uses a different keyboard layout.

This is one of the pitfalls of purchasing outside of the country where you live or will use the device most frequently.

The Keyboards tend to be unique to various regions. The Keyboard is part of the Top Case Assembly which includes the Keyboard, Palmrest, and many times the Battery. Most other parts should be available in all regions where the product has been released.

If a product has not been released in a particular region, then there is nothing that can be done. Even if this product was released in your current region, there is a good chance the Keyboard would not be native to that region.

You should review the Apple warranty agreement for the region where you purchased the device:

Find information about your warranty or AppleCare plan - Apple Support

helga_2 wrote:

The keyboard is standard with English letters. They said that the problem is that in my country this model did not go on sale.

Then you have your answer.