Iphone 16 Pro: Unresponsive Apps and Unable to Power Off

TalMel wrote:

• About an hour ago, I used my iPhone as a camera while working on my computer.

Since then, I’ve been having serious issues:

I can unlock the phone, but none of the apps open when I tap on them.

• I tried going to Settings to troubleshoot, but it doesn’t open either.

• I attempted to power off the phone by pressing the Volume Up + Side (Power) button, but instead of shutting down, the phone vibrates and shows “Calling” if I hold it too long. However, nothing appears on the screen, and I can’t make or receive calls.

• The screen stays on, but the phone is essentially frozen or unresponsive beyond unlocking.

I'm not sure what else to try. I’d really appreciate help figuring out how to restart or fix it.

do this step Force restart iPhone - Apple Support

TalMel wrote:

thank you! I had not seen your reply and I literally just did that and it worked!!!

Your welcome, glad you got it working again.