SDemok wrote:
Help, the situation is this: scammers forced a friend to enter an apple account that was someone else's and blocked the phone. support wrote a refusal for no reason that they couldn't do this to me, in fact, I provided everything, receipts, everything I have, a box, and where it was even purchased, which account number was 1, when it was even activated.
A box is not sufficient proof of ownership to convince Apple to remove Activation Lock.
I believe that what you need to have is a receipt from Apple or an Apple Authorized Reseller, with both your name and the serial number of the phone on it, showing that you are the original purchaser of the phone. It would be up to Apple as to whether they considered that acceptable, but anything less is likely to result in a refusal.
This is a user-to-user forum, and none of us have any control over whether Apple accepts Activation Lock removal requests. You cannot remove Activation Lock, we cannot remove Activation Lock – and we cannot force Apple to remove it for you.
One more thing.
Your "friend" should have had enough respect for your personal property not to log your phone out of your Apple Account, and into some random person's Apple Account, in the first place. If your "friend" said that they needed your car to drive to work, and you loaned it to them, and they turned around and loaned your car to some random stranger off the street, who then proceeded to steal the car, would you have considered that reasonable?
