Apple Tv plus via Barclays will not work and there's no support

Hi, I am meant to get Apple TV plus free with Barclays but it's a nightmare. The Barclays app says I am using it but the Apple TV app keeps saying I need to accept a free trial, even after signing in. There is no way to contact Apple or Barclays and nobody will help. I have run out of ideas, can anyone help please.

Posted on Jun 26, 2025 7:51 AM

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3 replies

Jun 27, 2025 1:27 PM in response to Arnieboy66

The important part is that when you redeem the Barclays offer, you let Barclays know what Apple Account this subscription should be linked to, by following the steps in their app.


There is no way to contact Apple or Barclays and nobody will help.

Both the Barclays Customer Service staff and the Apple Support staff should be able to guide you. While Apple can’t assist with the part of Barclays’ administration on this offer for you, they would know how it is supposed to work, and what is needed.

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Apple Tv plus via Barclays will not work and there's no support

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