iPhone 13 Battery Not Recognized by Device.

So today, I was just using my phone as usual. However, at one point the device had randomly shut down whilst I was using it. As soon as it happened, I plugged in my iPhone so it would open once again. And when it finally started running, there appeared a message saying that the device was unable to verify if the battery was genuine. However, I have never replaced the battery nor had someone replace it. Now the phone shows a 0% battery level, and can only be used while plugged, and even then it randomly shuts off in the span of minutes, even seconds at a time. Is it just some bug in the software or is there some manufacturing problem I'm not aware of?

iPhone 13 mini

Posted on Jul 16, 2025 3:44 PM

Reply
1 reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iPhone 13 Battery Not Recognized by Device.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.