iPhone 14 Plus restarting or powering off randomly every five minutes

Newly Bought iPhone 14 Plus. 87% Max Capacity for Battery and seems to have no damaged hardware or software

Posted on Aug 5, 2025 3:19 PM

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Posted on Aug 5, 2025 3:29 PM

First off the iPhone 14 Plus you purchased couldn’t have been brand new as it is now half a year old from the discontinuation date. Either this iPhone was used, or it’s unused but sitting in a box, which is not good for the iPhone and causes it to degrade over time. I suggest you return and exchange it.

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Aug 5, 2025 3:29 PM in response to yusuftoosk

First off the iPhone 14 Plus you purchased couldn’t have been brand new as it is now half a year old from the discontinuation date. Either this iPhone was used, or it’s unused but sitting in a box, which is not good for the iPhone and causes it to degrade over time. I suggest you return and exchange it.

Aug 5, 2025 3:29 PM in response to yusuftoosk

With a Battery Health of 87%, it may be newly bought by you, but it surely isn't a new iPhone. That phone isn't that far off from needing a new battery, which will cost you $100. And there's no telling what other issues the phone has, which would not be covered by warranty at this point. I'd return it to whoever you bought it from and if you want to buy a used iPhone, buy one from Apple's Refurbished Store. It will come with a brand new battery and screen and include a 1 year warranty from Apple.


Certified Refurbished Products - Apple


Also, read this about buying used devices --> The All Too Common SAD Reality of Buying … - Apple Community



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iPhone 14 Plus restarting or powering off randomly every five minutes

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