I updated my Venmo app Wednesday and have been unable to open it since then. I click on the app and it opens a white screen. I have done all of the troubleshooting steps and nothing is working.
[Re-Titled by Moderator]
Original Title: Issues with app update
iPhone 16 Pro, iOS 18
If the Venmo app freezes immediately on launch and shows only a blank screen with a faint blue bar at the bottom (where the logo should appear), the fix that finally worked for me was resetting the display settings. Go to Settings > Display & Brightness > Text Size and set the slider back to the default middle position (100%). Then go to Settings > Display & Brightness > Display Zoom (or View) and set it to Standard, not Zoomed. This solved the issue instantly after months of failed troubleshooting, updates, and reinstall attempts. Hope this helps someone else dealing with the same frustrating freeze.
How do you contact Venmo Support? I have called the phone number but can't figure out how to get past the automated options - which do not include anything like "app won't load".
You have to do BOTH of those things for it to work, but after MONTHS of headache and no help, this worked!!!
What “both things” do you have to do?
Omg. After WEEKS of trying to fix and finally resorting to canceling my Venmo account this morning….THIS WORKED. Thank you, kind and helpful genius stranger!
I honestly don’t have the first clue as to why, but this definitely worked for my phone. Thank you so very much for posting this. I haven’t been able to access my Venmo account in over a month.
Thank you, I have been dealing with this for almost a year now. I was about to just delete the app and remove it from use completely. Your solution corrected my problem instantly. Thank you...
Thank you! After eight months with this issue and two mind-numbing phone calls with Venmo, your solution worked.
I cannot get into my Venmo app.
Thank you for this info. It did the trick for me too.
worked for me thank you sm! You the 🐐
Thanks! This resolved my problem.
I did the same thing and it worked for me too.
I have iPhone 17 which just updated it with Venmo and it the same thing a white screen. I’ve been dealing with this for two days and I just did what you said and it automatically worked thank you so much.
White screen after Venmo app update on iPhone 16 Pro
