Face ID issue warning on my iPhone after iOS 26 update, even though it still works

Why is my phone showing Face ID issue after I upgrade to iOS 26 even though my Face ID is still working and still scanning


[Re-Titled by Moderator]

Original Title: Face ID issue after iOS 26 upgrade

iPhone 15 Pro Max, iOS 26

Posted on Sep 16, 2025 12:06 AM

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Question marked as Top-ranking reply

Posted on Sep 22, 2025 7:28 AM

Nattiecake wrote:

Same, I noticed the issue was with my glasses. Once I turned off “attention required” it now works fine. Happy days 🙂

I wonder if it has anything to do with my Reactions lenses obscuring my eyes (so the camera can’t tell even if I am looking at it)…?

That is EXACTLY it. Attention Required is a security feature; it verifies that your eyes are open and it can see the whites of your eyes.

79 replies

Oct 1, 2025 4:00 AM in response to JDS_Pittsboro

Buenos dias, actualice la IOS de mi iphone 13 PRO MAX y tengo bastantes problemas, el mayor problema es el de FACE ID. No me reconoce cara, no puedo restablecer la configuración, no puedo quitar la protección del dispositivo robado... para todo me pide que ponga la cara. La IOS actual me relantiza todo acceso. Ya no sé qué hacer, he reiniciado varias veces, he visto mil videos a ver si pudiera ayudarme algo y nada. ¿Sabemos cuando saldra algo que solucione esto? Por lo visto no hay manera de volver a la versión anterior. Gracias.

Jan 10, 2026 3:21 PM in response to Mascot17

My Face ID hasn't worked properly since the first ios 26 update. I now have 26.2 on a iPhone 14. I've done everything suggested in this community, including turning off "attention required" and resetting up face i.d. numerous times. When it does work, there's a delay. It's extremely irritating having to punch in my 6-digit code every time. I finally set it to a 5-minute auto-lock to prevent having to do that so often but that's defeats the security purpose. I'm at the point where I'm either going to remove my password or get an Android phone.

Face ID issue warning on my iPhone after iOS 26 update, even though it still works

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