Why is my phone showing Face ID issue after I upgrade to iOS 26 even though my Face ID is still working and still scanning
[Re-Titled by Moderator]
Original Title: Face ID issue after iOS 26 upgrade
iPhone 15 Pro Max, iOS 26
Nattiecake wrote:
Same, I noticed the issue was with my glasses. Once I turned off “attention required” it now works fine. Happy days 🙂
I wonder if it has anything to do with my Reactions lenses obscuring my eyes (so the camera can’t tell even if I am looking at it)…?
That is EXACTLY it. Attention Required is a security feature; it verifies that your eyes are open and it can see the whites of your eyes.
Same for me, FaceID just stopped working. The camera works fine both back and front. I reset FACEIS with new scans, but nothing works. Can't believe that this was missed in Apple QA before the release, this is a major bug
My Face ID stopped recognizing my face suddenly. I updated to iOS 26 yesterday. I’ve gone through troubleshooting and nothing has worked.
Camera works fine and nothing blocking sensor. It let me stop stolen phone protection to make a new Face ID scan but now it requires Face ID to turn off so I came reset that again. Not sure how it let me do that the first time.
djudice wrote:
I am having the same Face ID issue after IOS26 upgrade. I performed a Face ID reset and got it working for a while then it stopped again. This has to be a broader issue that Apple needs to address. I’ll try resetting again but I am expecting the same results.
If it was a broader issue you would see thousands of posts about it. It is a problem with your iPhone, not 100 million iPhones.
Same here, iPhone 17 with iOS 26.0
stopped working today (although worked till tomorrow). Can’t reset FaceID, frustrated 😑
I am using Mounjaro for weight control, I don’t believe it’s the reason.
Why Apple would not just ask for Apple ID sign in to remove registered Face ID? Need failed FaceID to reset FaceID is really a silly thing 🥵
guo-luen wrote:
Same here, iPhone 17 with iOS 26.0
stopped working today (although worked till tomorrow). Can’t reset FaceID, frustrated 😑
I am using Mounjaro for weight control, I don’t believe it’s the reason.
Why Apple would not just ask for Apple ID sign in to remove registered Face ID? Need failed FaceID to reset FaceID is really a silly thing 🥵
Settings, faceid & Passcode, is stolen device protection on?
Since iOS26, Faceid sometimes works (most of the time), sometimes though when I swipe up, I just get a overlay and nothing more.
After around 5-6 seconds, the keyboard appears for me to add my password, since it probably didn’t recognize my face.
But the lack of feedback, and having only this weird transparent overlay is off putting.
Ever since I updated my iPhone 16 plus to the new iOS 26 I’ve ran into a lot bugs especially in the settings it lags or it just crashes out of the app or just freezes up my Face ID isn’t working as well and I have no screen protector and my phone dies faster and overheats a lot I am hoping this message will be seen by developers asap :/
mukas wrote:
On my iPhone 11, Face ID no longer works after iOS 26. I hope Apple urgently fixes this issue 😡😡
No good looking angry, if your six year old camera has broken then nothing can be fixed remotely.
If is still doesn't work after 26.0.1 and 26.1 then it is definitely broken
Buenos dias, actualice la IOS de mi iphone 13 PRO MAX y tengo bastantes problemas, el mayor problema es el de FACE ID. No me reconoce cara, no puedo restablecer la configuración, no puedo quitar la protección del dispositivo robado... para todo me pide que ponga la cara. La IOS actual me relantiza todo acceso. Ya no sé qué hacer, he reiniciado varias veces, he visto mil videos a ver si pudiera ayudarme algo y nada. ¿Sabemos cuando saldra algo que solucione esto? Por lo visto no hay manera de volver a la versión anterior. Gracias.
Do we have any update to fix that.
Im sure that is iOS problem, not the device. Everything was good till I updated the last iOS, and my Face ID is gone!
I tried anything trick on youtube, forum but nothing happens!
Even after force restart or re-setting all settings, when I am trying to setup new Face ID or resetting it, it is showing Face ID not available.
I also tried after removing glass protector but issue still persist.
Does this problem solves after any patch update or it will remain forever.
But There is not even a single scratch on my deep lens even on my whole screen.
This same issue is coming with many people.
I just checked tweets of many people and also searched on google many people are facing same issue.
tony.d. wrote:
It’s all over Reddit and other sites. Both my iPhone and my iPad are experiencing this. I can’t believe thousands of FaceID cameras broke this month.
How many, out of roughly 500 million iPhones with Face ID? And where did you get “thousands”, or is that just hyperbole?
Have force restart it it’s still showing the same thing and have not changed anything on the phone
Yes and it’s not like my Face ID is not working, it’s working perfectly, but it’s showing Face ID issue detected in part and service history
Face ID issue warning on my iPhone after iOS 26 update, even though it still works
