Face ID issue warning on my iPhone after iOS 26 update, even though it still works

Why is my phone showing Face ID issue after I upgrade to iOS 26 even though my Face ID is still working and still scanning


[Re-Titled by Moderator]

Original Title: Face ID issue after iOS 26 upgrade

iPhone 15 Pro Max, iOS 26

Posted on Sep 16, 2025 12:06 AM

Reply
85 replies

Sep 21, 2025 8:31 AM in response to Mascot17

Same here, iPhone 17 with iOS 26.0

stopped working today (although worked till tomorrow). Can’t reset FaceID, frustrated 😑

I am using Mounjaro for weight control, I don’t believe it’s the reason.

Why Apple would not just ask for Apple ID sign in to remove registered Face ID? Need failed FaceID to reset FaceID is really a silly thing 🥵

Sep 21, 2025 9:02 AM in response to guo-luen

guo-luen wrote:

Same here, iPhone 17 with iOS 26.0
stopped working today (although worked till tomorrow). Can’t reset FaceID, frustrated 😑
I am using Mounjaro for weight control, I don’t believe it’s the reason.
Why Apple would not just ask for Apple ID sign in to remove registered Face ID? Need failed FaceID to reset FaceID is really a silly thing 🥵

Settings, faceid & Passcode, is stolen device protection on?


Oct 1, 2025 4:00 AM in response to JDS_Pittsboro

Buenos dias, actualice la IOS de mi iphone 13 PRO MAX y tengo bastantes problemas, el mayor problema es el de FACE ID. No me reconoce cara, no puedo restablecer la configuración, no puedo quitar la protección del dispositivo robado... para todo me pide que ponga la cara. La IOS actual me relantiza todo acceso. Ya no sé qué hacer, he reiniciado varias veces, he visto mil videos a ver si pudiera ayudarme algo y nada. ¿Sabemos cuando saldra algo que solucione esto? Por lo visto no hay manera de volver a la versión anterior. Gracias.

Jan 10, 2026 3:21 PM in response to Mascot17

My Face ID hasn't worked properly since the first ios 26 update. I now have 26.2 on a iPhone 14. I've done everything suggested in this community, including turning off "attention required" and resetting up face i.d. numerous times. When it does work, there's a delay. It's extremely irritating having to punch in my 6-digit code every time. I finally set it to a 5-minute auto-lock to prevent having to do that so often but that's defeats the security purpose. I'm at the point where I'm either going to remove my password or get an Android phone.

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Face ID issue warning on my iPhone after iOS 26 update, even though it still works

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