iPhone 17 Pro Max extremely slow Wi-Fi and unstable.

We have 3 16 Pro Max iPhones in the house, so I have something to compare to. All connect to the Wi-Fi under 6 GHz with expected speed. Connecting my new 17 Pro Max to the same Wi-Fi router, Internet speed is unacceptable. Extremely slow cuts in and out have done everything possible, including a fresh install resetting everything with the same results. I believe that Apple‘s new M1 chip has an issue. Hope it’s not hardware-related. I was on the phone yesterday to an advanced senior tech that agreed the speed was not acceptable. It seems that I cannot connect to 6 GHz no matter what.  Anybody else? 


[Re-Titled by Moderator]

iPhone 17 Pro Max, iOS 26

Posted on Sep 30, 2025 5:47 AM

Reply

Similar questions

37 replies

Oct 24, 2025 9:16 PM in response to Lady Engineer

Wife and I just switched over to iPhone 17 Pro recently. Since then we have been experiencing loss of connection while using wireless CarPlay on multiple occasions while driving. It wasn’t an issue with our 15 Pro until the switch (for well over 2 years).


At home the WiFi connection was poor too. Often getting stuck with one AP in our MESH network as we roam around the house. Likewise never an issue with our previous iPhones.


We have 3 older iPhones (1x 13 Pro & 2x 15 Pro) which are still being used. The stark difference in WiFi experience is as glaring as day and night.


Disappointed with the new phone. Failed to deliver even the most basic expectation, merely blowing hot air since its launch.

Dec 5, 2025 7:49 AM in response to Britcom

Britcom wrote:

My 3rd iPhone 17pro arrives Monday. I really think this is a hardware problem so this is my last attempt before I reject the phone. I’m running on latest software updated this week, have no VPN and have reset countless times. Speed immediately speeds up to acceptable levels circa 300mb in my case and within a few hours is down to 10-12 mb. I’m disappointed Apple won’t admit they have a major issue as this is wasting a lot of time. It’s a business phone and I’m constantly being cut off when WiFi calling.


Please post the data in the blocks from the following shortcut:


https://github.com/intuitibits/shortcuts?tab=readme-ov-file


This data:


Also, do you have a Mac or PC available to scan the Wi-Fi?


Is this network Wi-Fi 6, Wi-Fi 6E, Wi-Fi 7, or something else?


Is the Wi-Fi router firmware current?


And have you tested with other (and preferably similar Wi-Fi 6, Wi-Fi 6E, or Wi-Fi 7) Wi-Fi networks?

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iPhone 17 Pro Max extremely slow Wi-Fi and unstable.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.