Level 1

13 points

on iOS 26 and sending screenshots to Android RCS user

The issue:

When I take a screenshot...and try to send it to someone with an Android...the person with the Android receives just a blank black image. Even if they "click to download" it will download as a blank black image. HOWEVER, if I turn RCS off...they receive and appear to them perfectly fine.

I have also tried Apple customer service itself. So far no resolution besides keeping RCS off which I, obviously, am not going to do because there has to be a real solution out there.

What I have tried:

Rebooting
hard rebooting
reset network settings
signing out and in of iCloud
Turning iMessage off and on
A FULL WIPE AND FRESH INSTALL!

I can't believe a full wipe and fresh install didn't fix it.

Here is the kicker...I had my buddy who has the same exact iPhone 17 Pro on the same iOS version take a screenshot and send it to my brother (Pixel 9 Pro)....IT WORKED AS DESIGNED! But when I send a screenshot to my brother it is blank image. My head is spinning.

Please any info would be appreciated.

iPhone 17 Pro, iOS 26

Posted on Oct 1, 2025 7:22 PM

Top-ranking reply

PrecariouslyUnflappable

Level 1

24 points

Posted on Oct 14, 2025 5:46 PM

I don’t know if this will work for you, but I’ll tell you what worked for me. I had to change my Screen Capture settings (Settings—General—Screen Capture).

If the format is set to HDR instead of SDR, that might be your problem. I’ve had the same issue the last couple of weeks (I had changed it to HDR to capture a video and then suddenly my android friends couldn’t see the screenshots I sent anymore). I changed the setting back to SDR and took a new screenshot and now they can see them again.

Hope it works for you! :-)

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28 replies

dcdttu78

Level 1

20 points

Dec 2, 2025 12:14 PM in response to Porterhouse0

On a caring scale from 1 to 10, Apple caring about images send from iPhone not showing up on Android phones is at about a -25.

I wouldn't be surprised if this issue persisted until iOS 27, just like all the issues with Apple's RCS implementation in general.

razmee209

Level 10

204,688 points

Dec 2, 2025 12:57 PM in response to dcdttu78

dcdttu78 wrote:

On a caring scale from 1 to 10, Apple caring about images send from iPhone not showing up on Android phones is at about a -25.

I wouldn't be surprised if this issue persisted until iOS 27, just like all the issues with Apple's RCS implementation in general.

Pretty dense statement to make.

You do realize that you/your spouse or your parents pay your cellular data provider each month to use their feature which includes SMS/RCS and MMS.

You're correct Apple doesn't care cause there is NO APPLE here to hear your rant.

razmee209

Level 10

204,688 points

Feb 16, 2026 2:10 PM in response to android_

android_ wrote:

Commenting to say this is still an issue today and it's ridiculous it hasn't been addressed.

It ridiculous that your still paying a monthly fee to your cellphone provider for a feature that they provide that isn't working.

android_

Level 1

12 points

Mar 23, 2026 10:59 AM in response to razmee209

Bad take. Maybe it is the carrier's fault, maybe it isn't, but it's still a carrier issue on iPhones (this doesn't happen sending from Android or between Android devices), so yes, Apple should push to fix it.

razmee209

Level 10

204,688 points

Mar 23, 2026 11:20 AM in response to android_

android_ wrote:

Bad take. Maybe it is the carrier's fault, maybe it isn't, but it's still a carrier issue on iPhones (this doesn't happen sending from Android or between Android devices), so yes, Apple should push to fix it.

You can read for yourself first paragraph Turn on RCS messaging on your iPhone - Apple Support, then come back again with the bad take.

Again, you're paying your phone carrier a monthly fee for something that doesn't work.

dcdttu78

Level 1

20 points

Oct 30, 2025 2:20 PM in response to razmee209

Would be strange to be a carrier issue as the exact same iPhones on iOS 16 send screenshots fine. Once they were on iOS 26, the issue appeared.

Porterhouse0 Author

Level 1

13 points

Oct 31, 2025 8:43 AM in response to GLaiV3

Excellent reply my man! Thank you and hope you figure out something!

Nov 17, 2025 12:43 PM in response to PrecariouslyUnflappable

Ohhhh. Thanks sooo much! This worked for me! It was sooo annoying having to use 3rd party apps in order to send a screen shot!

Porterhouse0 Author

Level 1

13 points

Dec 2, 2025 11:12 AM in response to Matty_Bski

Geez lol how has this not been fixed?

Dec 2, 2025 11:31 AM in response to PrecariouslyUnflappable

Yes... worked for me! Thanks so much!

Jan 4, 2026 7:44 AM in response to PrecariouslyUnflappable

This didn’t work for my 14 Pro Max sadly

android_

Level 1

12 points

Feb 16, 2026 1:04 PM in response to Porterhouse0

Commenting to say this is still an issue today and it's ridiculous it hasn't been addressed.

Porterhouse0 Author

Level 1

13 points

Mar 23, 2026 10:54 AM in response to CamaroSSguy

That is definitely not a solution. That is just a work around, and the fact that is still an issue is wild.

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on iOS 26 and sending screenshots to Android RCS user