my son broke his iphone 13 pro max so i got his screen replaced to find hes locked his self out we dont have a computer can we do it from a computer at local library,if so how?

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my son broke his iphone 13 pro max so i got his screen replaced to find hes locked his self out we dont have a computer can we do it from a computer at local library,if so how?

My son’s iPhone 13 Pro Max has just had a screen replacement only to find he’s somehow got himself locked out and the guy in the shop said it will be an xtra £15 to unlock it. Is there any chance I would be able to do it by using a computer at the library if so,how? Iam using my iPhone 15 pro max to ask for help the phone i need some help with is my sons iPhone 13 Pro Max.

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Original Title: my son broke his iphone 13 pro max so i got his screen replaced to find hes locked his self out we dont have a computer can we do it from a computer at local library,if so how?

iPhone 15 Pro Max

Posted on Oct 22, 2025 7:15 PM

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Answer 1

LD150

Level 10

104,778 points

Oct 23, 2025 1:16 AM in response to Timmybobbi4

It also sounds like the screen was replaced by a high street Fixit shop, not Apple.

He may be able to restore it without a computer depending on how much they messed up the phone.

If you see an iPhone, iPad or Apple Vision Pro unavailable message or Security Lockout screen – Apple Support (UK)

If it was a third party repair shop, Apple may refuse to work on it in future. FaceID may no longer function in future.

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Answer 2

Niel

Community+ 2026

Level 10

748,073 points

Oct 22, 2025 7:24 PM in response to Timmybobbi4

Ask the library staff for permission; if the computer's a Windows PC, it'll need to have iTunes or Devices installed. If it's a Mac, you won't need any additional software but may still run into restrictions they imposed.

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my son broke his iphone 13 pro max so i got his screen replaced to find hes locked his self out we dont have a computer can we do it from a computer at local library,if so how?

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