iPhone 17 Pro Cosmic Orange Turned Pink.

iPhone 17 Pro Cosmic Orange turned Pink after few weeks of usage. Contacted Apple Support & Service center both refused to help by saying this is cosmetic damage which is not covered under Limited Warranty. I have not cleaned my phone with any chemical. I was just using it as normal person would do. What should I do now please help.

Posted on Nov 13, 2025 8:29 PM

Reply
Question marked as Top-ranking reply

Posted on Nov 13, 2025 9:39 PM

You are not alone on this issue. Contact Apple again and escalate the issue to someone higher up than just a phone support tech and see what they will do for you.


https://appleinsider.com/articles/25/10/23/cosmic-orange-iphone-17-pros-color-changing-is-probably-not-the-owners-fault?fbclid=IwY2xjawNnuctleHRuA2FlbQIxMQABHvxTaM_qyGnkMEcP7o0UcTXF0eMOYcn1cUMjL7VbPVGrQIo7_cApg6hxo9PW_aem_TptUvqMdfq3ooHJwbh6jIw



Contact Apple for support & service.

Contact Apple Support - Apple Support


or call


Canada/United States

1-800-275-2273


For other locations, look here -

Contact Apple Support – Apple Support (AU)


Similar questions

2 replies
Question marked as Top-ranking reply

Nov 13, 2025 9:39 PM in response to iamshikhil

You are not alone on this issue. Contact Apple again and escalate the issue to someone higher up than just a phone support tech and see what they will do for you.


https://appleinsider.com/articles/25/10/23/cosmic-orange-iphone-17-pros-color-changing-is-probably-not-the-owners-fault?fbclid=IwY2xjawNnuctleHRuA2FlbQIxMQABHvxTaM_qyGnkMEcP7o0UcTXF0eMOYcn1cUMjL7VbPVGrQIo7_cApg6hxo9PW_aem_TptUvqMdfq3ooHJwbh6jIw



Contact Apple for support & service.

Contact Apple Support - Apple Support


or call


Canada/United States

1-800-275-2273


For other locations, look here -

Contact Apple Support – Apple Support (AU)


Nov 13, 2025 9:39 PM in response to iamshikhil

"iPhone 17 Pro Cosmic Orange Turned Pink: iPhone 17 Pro Cosmic Orange turned Pink after few weeks of usage. Contacted Apple Support & Service center both refused to help by saying this is cosmetic damage which is not covered under Limited Warranty. I have not cleaned my phone with any chemical. I was just using it as normal person would do. What should I do now please help."

-------


Thank you for the photo.


Orange iPhone Turning Pink:

What you are reporting is a well known issue, likely of oxidization. No ne here on these forums has any call in replacements, whatsoever. These are just user-to-user forums. So, take this into for a Genius Bar Appointment at your local App Store. According to this post, Apple replaced it with an existing device, rather than a new one. So, maybe ask that participant bit more about how they successfully went through with this: Brand new iPhone 17 Pro turned pink instead of cosmic orange - Apple Community


Finding the Official Cost:

Take this in for a Genius Bar Appointment at your local Apple Store. Bring a proof pf purchase with you. There, it would be diagnosed, and you'd be provided with a cost.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iPhone 17 Pro Cosmic Orange Turned Pink.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.