New iPhone: me.com email login error

Hi


I have just upgraded from IPhone 12 Pro Max to Air.


I’ve had a me.com email for years and it’s my main email for work and professional contacts.


This is NOT my primary on apple account.


I have signed into all my other emails ok but the me.com says the account is mine or the password is incorrect. It’s not.


So this is something to do with it being a me.com address and the way my accounts are situated but I don’t understand.


I know MobileMe was shut down but I’ve always been able to change my password and use the email address.


Right now I can’t add this important address to my new phone.


I’ve read other threads about this being my iCloud address but that isn’t working as they’re different and I don’t receive my me.com mails through that account.


There’s something I don’t understand here.


Its as if the account exists and recognises it but I don’t have a Mail account in Mail app


iPhone Air, iOS 26

Posted on Jan 26, 2026 5:37 AM

Reply
2 replies

Jan 26, 2026 7:17 AM in response to morgan royle

Ok so I think I know.


I used to have a Mac.com email address and it was my ID for years. It seems my me.com email belonged to that ID.

I had it for years and changed my ID a couple of years ago but my me.com email just stayed on my phone but it’s not under my newer ID when I check.


The me.com address is now not linked to my newer ID even though I’ve got the email account on my older phone.


So I guess I can’t use this new email with brand new phone unless I’m signed in with old Mac.com ID?


Can anyone confirm?

Crazy I can’t use this email account.

Its the one everyone in my business knows me on and will be madness if I can’t access it.

New iPhone: me.com email login error

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