iOS 26.2.1 has rendered my phone unusable

Hello,


Since updating to iOS 26.2.1, my iPhone has effectively become unusable.


The update now requires approximately 30GB of free storage, and despite deleting apps and files repeatedly, the issue persists. Almost all of my apps crash, freeze, or become completely unresponsive. The only temporary workaround is rebooting the phone, but the same problems return within 10 minutes.


This cycle repeats constantly:


  • Apps crashing or freezing
  • Forced reboot
  • Temporary functionality
  • Failure again shortly after


No amount of deleting apps or files resolves the issue. This update has made basic phone usage impossible.

This is extremely disappointing and feels like a major regression from previous iOS versions, which were stable and reliable on this same device. iOS 26.2.1 has significantly reduced functionality and usability, and I strongly urge Apple to address this issue or roll back to a more stable version.


At the moment, this update feels unfinished and seriously flawed.

iPhone 14, iOS 26

Posted on Jan 29, 2026 6:13 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 29, 2026 7:26 AM

Yes, I suspect it is your System Data that is growing on your device and gets difficult to manage yourself when you have run into a storage issue and trying to free up space. Apps would crash when there was no room to store their cache data or perform memory swaps, then when you free up space there is room to store those cache files so it fills up again. Any iCloud data that previously was unable to sync to your device would then be able to use that space too.


And to top it off, when you mark data to be deleted, it is not actually removed immediately. Freeing the space so that it can be used for another purpose requires a background process to go through and zero the data that you previously said you want deleted, and that is done when the OS determines it is most convenient by not interfering with what you are doing. The Restore using a computer will get you back on track.

Similar questions

77 replies

Jul 2, 2026 4:12 PM in response to LD150

I disagree LD150. My iPhone 11 worked completely fine before the upgrade. Once upgraded, the freeezing, sluggish odd

behaviour occurred and started randomly restarting with increased frequency over the first 48 hours to a point that my battery started to swell. Being an older iPhone 11, I don’t have Apple Care. I made an appointment and took it to Apple Store to which I was told that couldn’t help because the battery was no good. That’s true, but it easily held a full days work prior to upgrade and it wasnt swollen!



[Edited by Moderator]

Feb 7, 2026 1:41 PM in response to a_pet4

My wife recently updated her phone to iOS 26.2.1, and immediately after, she couldn't make calls or use cellular data. She uses two eSIMs (different carriers and countries), and both stopped working.

She contacted Apple Support, and they ran hardware analytics and several tests, including toggling the eSIMs and enabling roaming. Even though the issue happened on both lines, Apple insisted it was a carrier issue and told her to get a new eSIM QR code.

After finishing the tests and trying to reset her settings, she noticed the eSIM had actually removed itself from the phone. She managed to get a new QR code from the local carrier to restore it, and the phone is finally making calls again.

However, since the update, the GPS is also acting up. Apps like Waze, Google Maps, and Uber aren't working properly.

I’m 100% sure the 26.2.1 update broke both the eSIM and GPS functionality. The main problem is that Apple won't admit it's a software bug, and they haven't provided a fix or a way to downgrade without wiping the phone's data.

Feb 9, 2026 10:08 AM in response to SadIPhone-user

SadIPhone-user wrote:

Yes, thank you for your input. This is a discussion forum after all.

I was being perfectly serious with you. The huge majority of iphones do not suffer from "every few minutes you have to restart the phone and when it does come up, the keypad freezes and you have to restart" If yours does then your phone or your app portfolio need technical attention. Apple support can help you with diagnosis.

Sarcasm is also the lowest form of comedy.

Mar 15, 2026 12:00 PM in response to APdOffUser

In most countries including the US, emergency services can be contacted without an active SIM or eSIM. The two exceptions are the device must be within range of a cell tower and the hardware (cellular radio) must be functioning. If the radio is not functioning that’s a hardware issue that the owner needs to address with Apple Support.


If you’re in the US, please call  1-800-MY-APPLE, or outside the US, consult the support articles below. In Canada, call 1-800-263-3394.


Contact Apple for support and service - Apple Support


Genius Bar Reservation and Apple Support Options - Apple


Explore Service Locations


Official Apple Support

Jan 29, 2026 6:53 AM in response to Mac Jim ID

Thanks. I agree this could be a storage issue. Regarding storage, despite spending a significant amount of time deleting large files and apps to free up space, which initially seems to work, my phone’s storage becomes full again shortly afterwards. I haven’t even taken a single photo, and this issue aligns closely with the freezing and crashing of all applications. I attempted this a couple of times yesterday and today, with the same result.

iOS 26.2.1 has rendered my phone unusable

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.