Mac App Store purchase button disappears on pointer rollover

Problem: Mac App Store purchase button disappears on pointer rollover.


I'm on a Mac Mini M4, Tahoe 26.1.


Every time I try to purchase an app in the Mac App Store, the purchase button disappears when I roll my pointer into the pop up box.


Help?

Posted on Feb 12, 2026 7:11 AM

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2 replies

Feb 14, 2026 11:20 PM in response to gggb

Hi gggb,

welcome to this Apple (user-to-user) Community!


Re: Mac Mini M4, Tahoe 26.1. : Mac App Store purchase button disappears on pointer rollover


Try checking you are correctly logged in to your Mac with your Apple Account details you use for the App Store: ie: Go to: Apple menu () > System Settings [your name or "sign in"]


While there: You may or may not have settings in place for purchases

Require a password for purchases in the App Store and other Apple services - Apple Support

Eg: says:

  1. "On your Mac, choose Apple menu () > System Settings.
  2. Click [your name].
  3. Click Media & Purchases.
  4. Select the settings that you want for free downloads and purchases. If you have Touch ID turned on for purchases, you won’t see this menu".

__________________________________________________

Then check you are signed in correctly to the App Store :

ie: you should see your name / account at the very bottom of the sidebar

_____________________________________

If still facing the same problem on rollover:

Try updating MacOS to the newest version (contains bug-fixes and security uodates),

Reminder: It's always wise to back-up-your Mac before updating MacOS

To check for updates: Apple menu () > System Settings > General > Software Updates.

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Note: If you are trying to purchase an app you've had before:

You may be able to re-download it for free: Redownload apps from Apple - Apple Support

______________

Payment set up:

Apple requires you have a payment method listed in your account for the first time you use the App Store or iTunes, and for some other purchases or downloads..

If you do not have a payment method listed in your Apple Account:

See what payment methods Apple can accept in your country or region:

Payment methods that you can use with your Apple Account - Apple Support


See: How to Add an Apple Account Payment method:

Add a payment method to your Apple Account - Apple Support


All the best :-)

Mac App Store purchase button disappears on pointer rollover

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