Activation lock help on iPad (4th gen) tried everything.
Hello everyone,
I was gifted an iPad (4th gen so very old) by my step mother back in October. By the time I finally got into it I factory reset it without thinking to log out of my step sisters Apple ID. Fast forward a few months after attempting to log in via activation lock, I finally figured out the email and sent the request to reset the password (nobody remembered either of them). Now today I still cannot log in even after resetting the password, removing the device from the Apple account, and going through the steps provided by Apple support. My question is this, is there anything else I can try in order to get this activation lock off? This iPad is supposed to be for my daughter and it’s been 5 months since it was gifted and I’m still unable to use it. Would bringing it to Apple make a difference?
I would like to add that because the iPad is so old I don’t have proof of purchase as my step mother never kept it. Apple support said I can write a note saying it was gifted and they would put it through due to the amount of activity on the account from me resetting the password and removing the device but it was denied.
thank you in advance.