How to request a refund for an Apple purchase?

For what kind of purchase? If a general purchase jump down to the paragraph about asking for a refund.

If a subscription, many apps have free trials that automatically turn into paid subscriptions. Confirm you have canceled any subscription automatic renewal (if you simply delete an app this does not cancel subscriptions):

Review the information in this support article by clicking on the link to learn how to cancel a subscription from Apple. ➔ https://support.apple.com/118428

If you subscribed to this directly with a third party, see: https://support.apple.com/118126 instead. You need to work directly with the vendor, not Apple.

Notes:

• If you signed up [which involves very intentional steps by you or a user of your device, accompanied by warnings along the way] for a free or discounted trial subscription and you don't want to renew it, cancel it at least 24 hours before the trial ends." Note that by using an app like this you are automatically agreeing (always read the fine print) to this happening, are responsible for reading if this will happen, and canceling the subscription before the trial ends. E.g., https://discussions.apple.com/thread/256230049?answerId=261793271022 Exceptions apply in some countries https://support.apple.com/108098

• Deleting an app does not cancel a subscription.

• An existing subscription will normally continue until the end of its term and may then renew automatically. Stopping automatic renewal is effectively canceling it. "If you don’t see Cancel Subscription, then the subscription is already canceled and won't renew." The "Expires" date means the current subscription will just run until then. Note special conditions for some countries: https://support.apple.com/108098

• Read the article to see what to do about subscriptions that do not appear in your list. If you still can't find a subscription, contact Apple Support using the link at the end of the support article.

• Canceling a subscription does not automatically start a refund.

• If you had a free trial previously, you do not get a second one and a subscription will start immediately.

• This thread (particularly posts by MacJimID) outlines complex scenarios regarding subscriptions and trials. ➔ https://discussions.apple.com/thread/256149847

If you wish to pursue a refund, follow the directions in this support article about how to request a refund for apps or content that you bought from Apple ➔ https://support.apple.com/118223 Also review the terms in section B of https://support.apple.com/fht204084 The likelihood of you getting a refund will vary greatly from region to region. In some regions refunds are only made to remedy defective or unavailable product. You can request a refund on other grounds but those refunds are entirely discretionary and not guaranteed. Special terms also apply for some countries: https://support.apple.com/108098

Read this support article for information about how long it takes to receive a refund (if one is granted), and how to check the status of a refund for apps or content that you bought from Apple --> https://support.apple.com/118224

Learn how to ⇢ Request a Refund.

NOTE: Refunds are not guaranteed, they are the exception.

According to Apple:

If your refund is approved, the funds are applied to the same payment method that you used to buy the item.

Here's how long it takes for a refund to appear on your account or statement:

Store credit—It might take up to 48 hours to see the refund in your Apple Account balance.

Mobile phone billing—It might take up to 60 days for the statement to show the refund. Processing time might be affected by your carrier. You can contact your carrier for an update.

Credit and debit cards, Apple Pay, Apple Cash, and all other payment methods—It might take up to 30 days for the statement to show the refund. If you don't see the refund after 30 days, contact your financial institution.

Note: Once a decision has been made on your refund request, you will get a follow up email from Apple.

Learn how to ⇢ Check Refund Status.

Final Note:

I have written a detailed user-tip on this subject that goes into greater detail.

See ▶︎ Request A Refund for more.

Good luck! 👋🏼😉

Request Refund