Ping won't add photo

I've tried unsuccessfully several times to add a photo to my Ping profile page, but repeatedly get an error message that says "there was a problem with the photo you submitted". I've tried photos taken with iSight, photos from my computer, but I still get the same error. Is anyone else seeing this?

MacBook Core Duo 2GHz, Mac OS X (10.6.4), 2 GB SDRAM

Posted on Sep 1, 2010 10:25 PM

41 replies

iSparky

Level 1

0 points

Sep 2, 2010 4:25 AM in response to Skeskali

it says my photo is currently processing, fingers crossed it works this time then

Sep 2, 2010 5:49 AM in response to Skeskali

It's working !!!
I tried it a few minutes ago and now it is possible to add a Photo.
You can see it emidiately after you added it!

Sep 2, 2010 6:02 AM in response to Skeskali

Same Problem here. When I go to my profile it says the picture is being processed, how long does it take to process your profile picture?

joethai

Level 1

0 points

Sep 2, 2010 6:06 AM in response to joethai

Now can add photo but says still processing.....have a feeling there are still lots of room for improvement

Sep 2, 2010 12:38 PM in response to Skeskali

Ok... it added it on my side and am now waiting for it to be approved.

looks like they are working it out....

Sep 2, 2010 1:11 PM in response to Skeskali

My picture now shows in edit mode, but not in public view.
I assume the system is so over loaded with the how many millions who have iTunes that it's having difficulty coping.

Sep 3, 2010 2:48 AM in response to Skeskali

You may guess my answer 😝

Sep 12, 2010 12:56 AM in response to Marco van 't Klooster

Mine has said 'Your Photo Is Currently Being Processed' for over a week now. I have sent feedback. Still nothing. Come on Apple, this is embarrassing.

Sep 27, 2010 8:42 PM in response to Skeskali

It's been nearly a moth since I set up my ping account and my **** photo still hasn't been processed! I've seen many accounts where photos have been loaded. What is wrong with mine?!

Sep 27, 2010 8:44 PM in response to Patrick Goulding

Now I'm angry because they censored the word d.a.m.n! Who is offended by that word?

Oct 30, 2010 8:47 AM in response to Skeskali

I am having trouble uploading photos as well. This is so lame because I am an artist and I want the first impression of my ping profile to be as good as possible. c'mon apple, let's get with it!

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Ping won't add photo