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macbook pro core i7 high res anti-glare screen garbled graphics

My two month old macbook pro consistently (once every day or two) produces a garbled up screen after using it for a few hours. The only way to resolve this is to restart the computer. I've talked with apple support and have gone into the store for help and so far everyone is clueless and offer no real advice. I can't take a screenshot on the machine once this occurs, the picture just comes up blank, but I did take pictures with my cellphone.

screenshots: http://i.imgur.com/MsUyO.jpg http://i.imgur.com/nhUfi.jpg

Has anyone else had a similar issue and is this most likely a graphics hardware error?

macbook pro core i7, Mac OS X (10.6.4), high res matte screen

Posted on Sep 20, 2010 10:30 AM

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351 replies

Feb 27, 2011 4:01 PM in response to cjasonbr

Once again, if, as you claim, this is caused by software (Flash-Safari, whatever), why do I not see people with iMacs, MacBook Airs, Mac Pros, or older MBPs, complaining about the same garbled graphics? While it is possible that a specific hardware configuration manifests a specific software bug, it is unusual, especially given that other applications on these specific MBPs show the same garbled graphics.

I believe I have stated this earlier in this thread, but I believe the reason why a specific web browser (or lack of Flash) can "fix" the issue is that Safari uses more GPU-based acceleration than other browsers. Flash can now also take advantage of similar GPU-based acceleration. The load from this likely exercises specific GPU functions. The reason why certain "graphics-intensive" games may not exhibit this error and the issues instead appear in Preview or the DVD Player is likely due to the fact that the error is in video/image decompression (H.264, etc.) rather than the OpenGL pipeline.

Feb 28, 2011 10:15 AM in response to dave727

dave-

It seems like your first paragraph tells me im wrong and the second goes on to agree with me........ Anyways.

What are you talking about, who says the problem DOESN'T happen on other computers????? You're posting in a thread specifically titled for "macbook pro core i7 res anti-glare". Do i really need to explain to you why people haven;t been posting "imac, macbook air, other/older MBP" problems in this thread????????????????????????????????????? Really??????????????


I have not pretended to know the specific cause of the problem because i do not. What i have stated is MY OPINION, based on my observations and own experiences. My opinion is that the interaction between Flash and Safari is the "problem" and the graphics garbeling is the 'symptom'.


Please stop inferring to my, vague, generalized, OPINION, as some kind of scientific analysis that hasn't been proven 'scientifically enough'.

My goal is not to scientifically prove anything. I don't care IN THE SLIGHTEST what the specific problem is. What i care about is what i can do as the end user to make my computer run as good as it can. I am not going to be reprogramming Safari's 'GPU-based acceleration', nor will i be reprograming 'Mac OS X video/image decompression.'

So short of my reprograming Mac OS X i figured it was just easier to install Chrome and call it a day........... :\

Mar 3, 2011 8:07 PM in response to ryanfitz

Just for the record, Adobe has released a new version of Flash Player 10.2 which is 10.2.152.33 recently.
Not saying the issues we are experiencing are Flash related, but if they are, each new version might give us a better chance of fixing this issue.
Again, not saying it is or isn't, but Flash Player has been talked about in this thread as a "possible" cause.

Mar 7, 2011 1:28 PM in response to ryanfitz

My 15" MBP I7 2,66ghz has got the same issue with garbled graphics.

BUT, Its happening more often when I work in Photoshop, Bridge or Capture One.
I has happend in Safari a couple of times and when I got Safari running in the background (no windows open).
When I change user from within one account the graphics garble.

When watching a movie in Quicktime I changed the brightness and bang, kernel panic (Safari not running and nothing but the powercord connected).

I put some screenshots here (sometimes they come out black): http://www.klackenstam.com/dropbox/garbled_graphics

Im not dropping Safari but would love to drop Flash....

Mar 7, 2011 1:38 PM in response to ryanfitz

My issue is still occuring. I have installed the new Flash version and all software updates. I am coming up on my 1 year anniversery and debating whether or not I should get applecare. I am usually not one to buy extended warranties, but this issue has prompted me to think about getting it.

It seems like those that have had hardware replaced still have this issue? Can anyone confirm or deny this statement?

Thanks!

Mar 8, 2011 7:46 AM in response to lucobry

Thanks for responding.

I just had a long talk with Apple care and they want me to send them a crash report next time I have the graphic problem.

I dont feel that leaving the computer with a repair shop here in Stockholm would do anything but keep me from working for a week.

Four of my friends have got the exact same computer (15" I7 with hires display).
One of them have the same issue but the other 3 have no problems at all.
We are all on Flash 10.2.152.

Will let you know what happens.

Mar 9, 2011 2:43 PM in response to fadetowhite

man, that is bad. I have not had anything that looks like that...

out of curriosity, what version of flash are you using?
http://www.adobe.com/software/flash/about/

the latest is 10.2.152.33

again, not saying it IS a flash related issue, but curiuos none the less..

I will say that the issue I was experiencing (a momentary screen of lines) has gotten much better since the newer version of flash and today's Safari update.

Message was edited by: powerbook1701

macbook pro core i7 high res anti-glare screen garbled graphics

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