Netflix Problems
iMac, Mac OS X (10.5.5)
iMac, Mac OS X (10.5.5)
And I'll be hardwiring my sony blu ray player. We had a buffer load issue every minute for the last 15 minutes of our last movie. I found pressing pause and waiting a minute helped.
I have been told that companies, like Cox, that use things like Power boost or give you a burst of extra download at the start confuse netflix and their system.
Hope this helps me with the hardwire.
Also having issues with the Apple TV and Netflix. Tried all the suggestions here. Every other device in the house (macbook, iphone, Wii, and Roku) "just works", except the Apple TV. I really wanted to like this device, but had to return it. I hope Apple will fix this soon.
I reset mine a couple weeks ago and it fixed this problem, but now it's happening again. It just started a day or so ago, and I can't get anything to stream from Netflix. I can stream Netflix fine on my laptop, and I can stream other things on the ATV, but Netflix doesn't seem to want to work anymore. Resetting to factory settings every couple weeks is not a solution. Netflix says it's all in Apple's court since I can play the shows via other devices, so I really don't know what's going on.
It would be nice if someone from Apple would actually fix this issue. It's very frustrating when I can't use my paid service via my preferred device.
I to am having the netflix/atv issue. I just updated my atv to the latest update 4.4.3 and now I can't log into netflix. I wish I did not do the update and now there is no going back to the previous update. I just hope Apple reads these post and fixes it.
Yes, you can get captioining now on Apple TV by simply going into the settings menu on Apple TV. (This works on NETFLIX) Go to your CC or subtitles area from there, and, and hit ok. It will give you the option to get CC and subtitles on anything that is already caption ready. Then, just enjoy. Thank you Apple for fixing this issue.
This is a user forum, you will not get a response from Apple. Netflix is having issues right now and they have stated they are working on it.
Where did you get the information that Netflix is having issues and they are working on it?
I've had login issues with Netflix today. I tried changing DNS several times, resetting and restoring, nothing have worked. When i try to log in it either says "Apple TV could not connect to server, please try again later" or it blacks out and return to the menu.
I get a The Account name or password is incorrect. Plese try again (117), Netflix sais itis an Apple issue, but everything else on the ATV works, tried unplugging ATV, Resetting ATV; nothing works- Any suggestions? Netflix Customer support is inconsistent at best
It's no wonder Netflix is losing money faster than the US Government. They just keep on shooting themselves in the foot.
After getting things fixed with the AppleTV last time, I dropped the DVD option when they did their price hike debacle. Since then, I've been finding their on line offerings woefully inadequate. After the holidays, I believe they will have at least one less customer. Now that there is competition, they should be beefing up their customer service quality instead of thumbing their nose at the people having problems. They just don't get it.
Well. after many tries, ATV just does not work with Netflix for me. Last night we went through the Wii, wireless, and was able to watch, no issues other than the bad picture quality. Not going to pay for that. I cannot say who's fault it is, but we cannot take the ATV back, so, bye bye Netflix......
I too had error and login problems recently with Netflix and my new appletv, however, that seems to have been fixed with a recent update. Now, I can view Netflix movies, but I must be able to speak either Portuguese or Spanish. I live in the Caribbean on the island of Trinidad our language is English, I purchased the appletv so that my family and myself can enjoy looking at movies at home apart from purchasing dvd's or brdvd's. This seems ow impossible to do because of the language and the unfortunate thing is that you do not have the option to select the language of the movie.
When will either Apple of Netflix correct these problems that plague the appletv community.
Unhappy customer!
This happens a lot to me. Tonight I happened to have my MacBook set up while watching tv. After at least 5 Apple TV failed attempts to load the same episode of Breaking Bad, I watched it on my laptop. I like the idea of the ATV, but its not as reliable as their other equipment.
Hi all, anyone still having this problem? I am trying to watch Law & Order SVU and get the "Netflix unavailable at this time" message or the "internal error 500". Seems to be just this program. Called netflix and they said they would look into problems with content. Wondering if anyone else had any luck. update 4.4.4 didn't work to fix this. neither did resetting atv, the network or the netflix account. reverting back to 4.4.2 seems to work but then it auto updates all the time, so not a long-term fix... any further ideas?
JohninDenver, you say that:
A speed test shows 12 to 25 mbps which should be more than enough but when downloading netflix with apple tv I only get a very low speed with comcast due to restricting the speed.
How does one test for the exact speed that Netflix is downloading over apple tv?
I don't really have these problems but some movies that I look up on netflix apple tv isn't on apple tv netflix but when i type the movie name into the computer it says that it is on netflix. How do I make the movies that appear on the online netflix show up on apple tv netflix? What's up with that?
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Netflix Problems