voice memos not showing up in itunes

I am trying to copy some voice memos from my iphone to itunes on my macbook pro, but only some of the voice show up as synched in itunes when I'm done. Also I don't see the voice memos in question in the list on the computer's itunes when I connect the iphone. please help.

IMac G5, Mac OS X (10.4.7)

Posted on Oct 7, 2010 2:58 PM

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303 replies

Apr 26, 2013 9:53 PM in response to anneraven

Trimming worked for me also . . .

Quit iTunes & unplug phone from computer

For each voice memo, click blue arrow on right, click "trim", but don't really trim anything

Plug phone back in to computer (open iTunes if needed), select your phone and click sync


iPhone 4s, ios 6.1.3,

MacBook Air, OSX 10.7.5,

iTunes 11.0.2


BTW, has anyone tried any of the many sound recording apps in the app store instead of the standard voice memo app? Is there a way to easily get those sound files into your itunes folder? Seeing that no one who uses those has posted in this thread, maybe those other apps help avoid this whole mess??

May 1, 2013 5:08 AM in response to anneraven

Hiya, apologies in advance if this has already been covered previously, but I don't have time to scan through 15 pages at the moment - I have had quite a few problems with Voice Memos that exist on my iPhone 4 not appearing in iTunes or in the iTunes Media


I managed to find them all by searching in the iTunes Media\Voice Memos folder (on my PC). However, the phone gave the date that the Memo was recorded, so I searched on my PC for a typical file name of the date in reverse order (eg, "20110915" for all Memos recorded on 15th September 2011), and it turned out they had somehow been categorised as "Music" and had been filed in iTunes\iTunes Media\Music\Unknown Artist\Unknown Album


I then went into iTunes to find them and re-categorised them as Voice Memos. I could have probably also done the same search in iTunes to start with, but I'm not a big fan of the format of search results in iTunes.


So check your Unknown Artist / Unknown Album categories, you might just find your lost memos.


Hope this helps some of you!

May 25, 2013 12:28 PM in response to marianagvilar

I used the trick of Trimming mentioned by Alex Oslo in the Voice Memo app itself, as well as ensured every box for Voice Memo was checked in the various categories in iTunes (including scrolling down to where it is also shows up in Genres). Additionally, I made sure that the right box was check in "Artists" in the music Syncing menu. The voice memos are recorded with the artist name being your iDevice's name (e.g. "Mike's iPod").


When I did the trimming one file at a time though, I didn't have to trim off anything. Just clicked the Trim button.

May 25, 2013 8:17 PM in response to Merkel

I finally found a program that works. Its just a sample program so I used it to copy the one file that I was trying to get off. Its called Iexplorer. It seems to use its own interface to see all the files on your phone.


I also had it out with the customer support because I told them I dont see a reason why I need to use a third party software when my phone is not jailbroken and everything is standard. They kept calling it a corrupt file. I told them if it was a corrupt file there would be no way for me read it with the third party app. In the end they assisgned a customer relation person and gave me a 100USD voucher.

May 25, 2013 9:31 PM in response to tfong010veryunhappy

That program was covered earlier on. You will find with it stuff you will even not imagine, sitting and hiding in your iphone, such as old voice mails. Obviously all nothing to do with corrupt files etc. Now the manufacturer here is getting nervous and wants us to be closely censored. So, bad luck as I will post the tips on my own site. Question is still, when will Apple simply SOLVE the problem? Then we would not need all this blabla.

Jun 11, 2013 11:47 PM in response to anneraven

I tried several suggestions listed here with Zero luck. Somewhere in my searching the iVoid of information, I happened across a suggestion to try a FREE program for those of us poor souls using iPhones/iPads while trying to sync using an old PC & iTunes ain't finding the voice memo files on the darn iPhone. It worked like a champ! WWW.SynciOS.com. It's almost 3am, but FINALLY I have ALL the voice memos backed up AND I didn't have to trim anything down to do it. I can see them everywhere and play them from the backup files. Give this a try. Good Luck & Godspeed!

Jul 26, 2013 8:47 AM in response to Sagal

After reading all posts, this one was the solution. I first checked the reputation of the program... then I downloaded the demo and I was able to retrieve my voice memos. It looks like next iTunes update needs to fix this bug...

Sagal wrote:


I have tried every solution listed in this topic - unfortunately none of them worked 😟 I have a 46 minute voice memo of an interview which I needed to transfer to my computer. In the end, I found this software, PhoneView, which offers a free 7-day trial (no credit card needed or anything) and lets you transfer up to 10 voice memos. There doesn't seem to be a size limit because my 46min voice memo (20MB in size) transferred instantly. http://downloads.ecamm.com/PhoneView.zip

Not really a long term solution, but if, like me, you are desperate to get one big file to your Mac quickly, then this is perfect.

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voice memos not showing up in itunes

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