Do Apple have a complaints department in the UK?

I remember seeing a t'shirt once, it said "I like bears".

To what duration do you think a two year warranty should be extended to avoid "poor service"?

Iyinka wrote:

. Principle 6 states a right to right to claim compensation for damages caused by a breach of the Act.

What damages do you have?

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no help from apple i have problem and no any answer

aymanelraey wrote:

no help from apple i have problem and no any answer

Thanks for letting us know! 😟

Did you even bother reading the thread before posting? The answer is obvious...

Nabila786 wrote:

Hi does anyone own iphone se

Yes, lots of people do. It has been very popular.

If you have a technical support question that we, your fellow users, can help you with, start your own thread.

Writing an effective Apple Support Communities question

The very rude poster who said Apple aren't here so won't see your post - not strictly speaking true. They do monitor posts, because one I put up before about a UK CS dept got immediately deleted and Apple emailed me to tell me they'd deleted it - no-one gets to speak ill of the mighty Apple, apparently!

Really? Then how do you explain this thread of over 100 posts, most of them speaking very ill of Apple:

how do I update iPhone apps with new iTunes 12.7?

To correct your misapprehension, hosts do not monitor posts. Any member of the community with over 150 points can flag a post that they think is inappropriate. A host will then review it, and take action of the host believes action is called for. Hosts do not proactively monitor the forum. There are just too many posts and too few hosts.

My iphone is lacking because after lauching a new iphone apple do this

Hi

Lacking WHAT!!!!

If you have a problem please explain what iPhone have you got.

Also explain the problem.

For us to help you.

Cheers

Brian 🇬-1F1E7;

I have iphone 6 its really lacking too much i think its apple default because when apple lauch a new product then itself give a update so that its old phone start lacking.

It was also a bit of a rant. There is another route you could take. Go here and enter the details from where you should be able to find a one to one phone service.

https://support.apple.com/en-us/HT201232

Moonadechina wrote:

I'm now considering to change to Huawei. I seriously don't think it's worth it to pay so much for the Apple's when they don't even want to listen to customer complaints!!

You should always buy the product that best meets your needs. As has been noted, the fact that Apple doesn't have a "Complaints Department" doesn't mean they're not listening to their customers. I agree with Chris CA. I'd much rather talk to the "Getting Things Fixed Department". Apple has a very good one of those.

Hi,

What did you do in the end? I'm in a similar position. I have a defective iPad, bought direct from them less than 2 months ago, they've tried everything to fix its many issues, even uninstalling and reinstalling the OS, and I want a replacement. They want to fix it. To me, because it's so new and has been defective out of the box, any repairs made will effectively result in me having paid full price for a refurb' device. I'm disabled, and my nearest Genius Bar is as far away as yours is, but my only other option is to send it in, and then it's down to whether the engineers want to fix it or replace it, which doesn't seem fair to me. Tech support said there was no guarantee of a store replacing it, either.

A