PowerPoint 2010 keeps crashing

PowerPoint 2010 keeps crashing when trying to edit text in a presentation. All other Office products seem unaffected. (I haven't tried them all, but I've been working in Access a lot lately and it has been working fine.) This had just started happening and I'm wondering if it has anything to do with the latest Boot Camp update. I'm running Windows 7 64-bit on a 13" MacBook Pro (mid-2009). Is anyone else experiencing this problem?

13" MacBook Pro (Mid 2009), Mac OS X (10.6.5), Also running Windows 7 64-bit

Posted on Nov 21, 2010 5:25 AM

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101 replies

Nov 30, 2010 6:52 PM in response to Fatkid98

A ha!

For PowerPoint 2007 on Windows 7....

Open Control Panel
Press "Change keyboards or other input methods" from "Clock, Language, and Region"
Press "Change keyboards..."
Press "Add..."
Roll down "English (United States)" (if it's not already expanded)
*Select "US"*
Press "OK"
Press "OK"
Press "OK"
Close the Control Panel

That worked for me!!

Nov 30, 2010 8:29 PM in response to Fatkid98

We support >160 MBP running boot camp with WIN7 and office 2010. We have started seeing the PowerPoint crash also with the boot camp 3.2 update. A quick solution is to create another windows user account from the users control panel inside windows. Log out of your existing user ID then log in to the new user ID you created and test PowerPoint.

Problems we have seen like this in the past is normally some kind of windows registry corruption. This kind of problem is not normally fixed quickly by vendors because someone has to prove the cause of the corruption.

Nov 30, 2010 9:24 PM in response to Fatkid98

Interesting sidenote(s): I have the same problems with PPT2010 as everybody else, but i cannot remove BC because i need access to the OS X partition.

1. i have VMware workstation VM on my 64bit win7 side. The VM is a 64bit version of win7 with Office2010 inside the VM also. Everything is fine INSIDE the VM. keyboard works fine. Outside the VM, in the 'native' Win7x64/Office2010, i get the crash. VMware traps and converts keystrokes, obviously.

2. cut/paste into PPT text boxes works on the non-VM native/host Win7 side (i have put text in Notepad and C/V'd into the PPT text boxes fine.

3. the dialog boxes in ppt accept keyboard input fine! (i opened an existing PPT, opened a search/replace box and entered text and REPLACED ALL, and worked fine)

4. oddly, the on-screen keyboard (Accessibility options) crashed PPT as well. [Obviously interfaces with the problem kybd driver]

so, i am stuck with PPTing into a VMware VM , and then moving the finished PPT over to the host Win7 for printing, Camtasia, email, etc (since i cannot remove the BC3.2 for other reasons so far).

just FWIW--i will call apple on this later this week when i get time--unless somebody else posts their answer here earlier. gm

Dec 2, 2010 9:39 PM in response to oronymo

I am have the same terrible issues. My config is Macbook Pro 15 with i5. I am running Snow Leopard with Bootcamp + VMWare Fusion 3.1 and Windows 7 x64 + Office 2010.

When I initiate certain type of edits under Bootcamp in PowerPoint, Word or even Outlook when i'm creating emails the Office applications crashes and restarts.

Finding this thread at least helps me feel like i'm a not alone. This is a terrible issue Apple. FIX IT!

Dec 3, 2010 6:28 PM in response to Fatkid98

Yup fixed here. Here is the best part of this story (for me)

I was in a final interview yesterday (three month process) and was tasked with creating a presentation in response to a case study. Time limit: 1 hour. You guessed it. Big crash.

Fortunately I had iWork so I booted up. I had not really used key note before. Got through it but of course none of my animation builds converted properly.

To say I was profoundly disappointed would be an understatement.

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PowerPoint 2010 keeps crashing

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