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Wi-Fi drops after iOS 4.2.1

My goal is more to document the problem than to find a solution. I know Apple probably won't see this. I have posted the bug via the appropriate form. The problem: iPad drops Internet connection with no discernible pattern. It apparently stays connected to the network, as evidenced by the persistent Wi-Fi radio waves symbol in the upper left corner, and as confirmed in Settings>Wi-Fi. Yet, the iPad will occasionally cease connecting to the Net, getting/sending mail, or performing any other tasks on the Net, even though it's apparently still connected to the Wi-Fi. I get the "Safari can't connect to this page..." errors, or blank screens, or emails that send forever.

Here are the solutions I've tried, after which the problem persists: Restored iPad with a backup. Restored as a new iPad with native apps. Upgraded router firmware. Reset router. Reset modem. Reset iPad. Forgot and rejoined network. Reset network settings. Renewed IP lease. Changed to BootP. Changed back to DHCP. Toggled every major router setting (20MHz, QoS, WPS, Eco mode with radio off), G/B only, N only, selected manual channels, always set to WPA2), toggled all settings back to where they were before iPad had problems. Turned off all push and notifications. Wiped off email accounts. Turned fetch to manual. Powered down and powered up iPad. Turned of Cellular. I've run out of stuff to try, and if none of the above have worked, all of which Apple recommends, there's no practical chance anything else will work.

Yes, of course powering down and powering up fixes the problem -- temporarily. But, perhaps after spending some time on a game, or letting it sleep, at some random point, whether it stays actively on, or sleeps, it will again drop the Net, even though it apparently stays connected to Wi-Fi. It's better when you're showing off the iPad if you don't have to tell some one "Wait, I have to restart it before I can get the Internet working again."

You can say that the problem is not with iOS 4.2, but, trust me, I'll be getting the last laugh there. I wish it were something else. I wish there were one piece of evidence that suggested it wasn't iOS 4.2, but there isn't. If a brand new car works perfectly for two months, you take it in to a shop one day to get a bunch of modifications done, and the next day it has a problem, logic says you don't blame the road. The road is just the road. I've been driving the iPad on the same road. And you can't blame the driver who's just using the car as instructed. I know exactly what's causing the Wi-Fi drops, well, at least I know it has something to do with iOS 4.2. My hope is that Apple addresses it in the next update.

If someone has a solution I haven't tried and thinks it will work, by all means feel free to post it. There's a chance though that I already did try it and forgot to list it, but go ahead. But I won't be getting a new router. It's fairly new and has served me well with other devices and doesn't need replacing.

If anyone else has this problem, report it to Apple so it may put out a fix. I love Apple, and I love the iPad. But I hope Apple fixes this issue. It's the only one I've experienced with iPad so far. It's a fantastic device.

Intel, custom built, Windows Vista

Posted on Dec 16, 2010 7:05 PM

Reply
67 replies

Dec 25, 2010 1:44 PM in response to phoenixjn

To report one more thing. I have foxreaderLite app which comes with a built in web server. I used it to confirm that the iPad IS in fact connected to the network and I can login to the page from another machine (I reported being able to ping previously)

This proves one thing at least: There is Nothing wrong with my router setup!!!

This totally blows out of the water all the BS being spread by some misguided and over-exuberant "users" of this board who are constantly telling people it must be their router, and intimidating them in the process.

There is some serious issue with the iPad networking which is coming to the fore after the 4.2 upgrade for me. Apple should fix this quickly because nothing is more annoying than having a machine (with only a wifi option,) that refuses to connect to the network. It is basically a glorified, overpriced photo-frame without networking!!! Also you feel helpless because there is NOTHING you can do about it and the company and their forum shills keep telling you the problem is with you or the router and not with the device.

Dec 25, 2010 5:32 PM in response to phoenixjn

I'm having the exact same problem you've described here. My Ipad worked perfectly before upgrade, but since then, I have problems with the Wifi connection. It works fine for a while, but then won't connect. The problem most often occurs when first bringing the system from standby, but frequently occurs while browsing (or some other connected task). To begin with, I rebooted each time. Now I just go into airplane mode and back. That will get me started back up.

I've not yet talked to Apple but plan to. But from what I've been seeing online so far, they will deny there's a problem. I just hope they'll recognize the problem soon and release a fix. This is a very aggravating problem.

Dec 26, 2010 5:09 PM in response to kbsios

kbsios wrote:
If you use WPA security, you will see the issue and understand what everyone is talking about.

Once I switched to WEP security I haven't faced any disconnects. But I should be able to choose what ever security I want. Hopefully there is a fix from apple on it's way, until then I'm stuck with WEP 😟


After reading your post, I tried WPA. Worked like a champ.

Dec 26, 2010 7:22 PM in response to Philly_Phan

I just received an iPad for Christmas which came with IOS 4.2.1 installed. I have iphone and 3 ipod touches in the house all working with Linksys E2000 router with WPA/WPA2 Mixed mode. Never had connection problem with these devices. The iPad will connect to WiFi but after awhile it will stop working. It is usually after it sleeps or while my kids are playing a game such as Angry Birds and they take too much time on a level. When they move on to the next level, it says there is no connection to the internet. To resolve this I have to power the unit off then back on or toggle the WiFi off and then on.

I did just update the firmware of the router to 1.0.03 which is latest. Time will tell if this changes the performance of the iPad.

Dec 26, 2010 7:54 PM in response to phoenixjn

This keeps happening to my ipad I got for christmas. Please fix this apple. I have been ssearching for a solution and find threads dating back since release about this issue. I tried all the work arounds. Non of them work. It's so annoying having to reenter a long random password every time I get disconected. Please for the love of god fix this.

Dec 27, 2010 7:59 AM in response to phoenixjn

For the record: I have owned my 16Gb WiFi iPad for a week. I too have experienced the network dropouts described in this thread. Switching Airplane mode on and off seems to be the simplest workaround for me. The wifi connection to the router always stays at 2 to 3 bars, depending on my location in my small townhouse ( never more than 50 feet away), but e.g. Safari or iBooks will complain that the network connection has timed out if there is a period of several minutes without data transfer. Most annoyingly, I had to routinely toggle airport mode while composing this email in order to check other web pages!

I have only tried wifi on the iPad at home so far. I have a 802.11g D-Link WBR-2300 router with no tweaks to the wireless protocols. Security is set to WPA-TKIP. I have had zero wifi problems connecting two Laptops, one running Windows 7, the other older one having run Windows Vista, Ubuntu 7-something and Windows XP, as well as a Wii console and two iPad Touch's.

Hope this helps,

Philip

Jan 3, 2011 8:31 PM in response to psteiner

Update: I tested my iPad wifi connectivity on a friend's network, where I experienced no timeouts during the 2 hours we played with the iPad on their network. Unfortunately I don't know what make/model of wifi router they are using, but I did note that they are using WPA2 Personal encryption, while I am using WPA Personal TKIP encryption at home.

After I switched my router at home to WPA2-Personal TKIP, I have experienced no further timeouts on the iPad.

So the level of encryption seems to be a contributing factor. Hope this helps others debug their wifi problems.

Jan 5, 2011 10:50 AM in response to phoenixjn

Got some info that some might find interesting/useful.

Over the holidays i was discussing the wifi issue with one of my coworkers. He claimed never to have any wifi issues. Yesterday, I happens to ask if he turned off his 3G radio when at home, and suggested he try it. 30 minutes later he called me to say his wifi connection was dropping out.

On 12/11 I activated my 3G for a month to test the radio. Until our phone conversation, I kept it off when home or wherever there was wifi. Today, with the 3G radio on, I haven't perceived any wifi issues.

My theory is that the active 3G connection is covering for the wifi failures, and may explain at least some of the "not happening to me" arguments going on.

Wi-Fi drops after iOS 4.2.1

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