Please contact itunes support to complete this transaction????????

I just recieved the same error, and vlopresti's solution worked for me.

Background - Trying to update some apps on my iTunes, clicked download then recieved the error.

Had to go into the Store account on my new iPhone4, enter the security code, clicked "done", then tried again to update the apps. Worked first time 🙂

Not saying it will work for everyone, but worth a shot!

Nothing's working, and I've had techs talk to techs, emails sent...you name it. This started three days ago and there seems to be no solution. I'm about ready to give up and just download from Rhapsody or...wherever. I'm really frustrated with support on this. I got one poor thing who left her mic open as she asked for help from a manager. That doesn't make you feel very hopeful, right? They really need to work on customer service.

I've been having this problem for 2 weeks not and Apple support keeps giving the same answer saying they are investigating. When I asked how much longer it will take to have this resolve they just reply "As for the timeframe for the resolution, I can't say right now. I'm sorry for that. I just know that it's supposed to be soon. Maybe a couple of days." It's been 10 couple of days now. I tried to create a new account but the same issue occurred. Utterly futrated with Apple.

I hear ya'! I've been waiting for help since the "executive techs" chatted with the tech I was talking to and decided they couldn't handle it. While we were on the phone, I got an email to say they would investigate. So I waited a few days, and then I emailed them back to ask what was up and...nothin'. I haven't even gotten an answer saying they have no answer. It's really sad, isn't it? It cannot be that complicated. Or if it is, I'd just like an email saying that they're at least still working on it. Grrrrrrrrr...

Hi everyone:

His issue was making me crazy for almost 2 weeks with this message from apple. I have an iPhone, an iPpad, an apple TV and my computer with iTunes 9.2

To solve this problem (I think apple support don’tknow), is to go thru all devices, one by one, and resend again the security code from the credit card, and ready. Problem solved. RR

I'm not trying to access the store from an Apple device--I do have an IPod, but I sync afterwards. I'm trying to access it from my PC, and the store just won't do it. I've been able to access the store for years this way, but about two weeks ago, it stopped working. So far...no good reason or solution.

Here we go again! Like most here, I've done that already. Three times. Now, I"m waitng for some super tech to investigate and get back to me. So far, nothing since he emailed to let me know he didn't have an answer a week ago.

The problem here is simply to ensure all your iOS devices are synced up with the same account information. Name, address, and particularly the credit card information.

The best way to do this is to erase and re-enter your credit card information specifically on your Mac and then the rest of your devices as well.

Additionally, if anyone is using iCloud beta, make sure you reset the automatic download switches on your devices to off, as well as in the preferences pane of your iTunes program. Then go back and allow the cloud to work by turning on the feature again for all the devices and on your Mac.

It's a little tedious I know but it's really the only way to correct this 'bug' as I see it.

Yeah, I had to have ITunes kick my problem up to the top techs and they had to make some sort of tweak for me. And now I get an email alerting me every time I buy something, that asks me if it's really me buying it. I only own one Apple device, I've had the same account info forever, and...I won't go on. But in the end, there was some sort of security breach that no one has ever entirely explained that made them think someone was buying on my account without authorization--even though every PC I use to buy things from was authorized, and I don't have any other devices besides my one old classic IPod. I'm just grateful it was fixed on Apple's end, so that I can buy things on the Store again. Crossing fingers that it stays fixed--it didn't last time!

Has anyone been able to get iTunes support to actually get the originally attempted transaction to go through? Or are we just suppose to accept iTunes Support canned reply and try and figure it out ourselves for future purchases? If the latter, why bother giving us a message to contact support if we don't actually get support?!