Please contact itunes support to complete this transaction????????

Okay I have the reason and the solution. I called 1-800-275-2273 and gave them my serial number for my iphone etc. then I got a tech on the phone that told me that I had to go to itunes site and email them. I told them I have already done that. She then put me back though the loop of tech support as I was upset. Once I got a normal person on the phone I explained the situation had happened before and that I did it over the phone. This guy said he would attempt to get a senior tech on the phone and in the mean time he would email itunes support. I then through itunes found my old tech support ticket number that they solved the issue beore on. After a while he came back on the phone and said to me that itunes was having some issues and to try my purchase again in 10 minutes. I did and it worked. we attempted to log out and log in. we reset the phone. we reset itunes, the only thing that made any since is that they were just performing mainenance again and do it again in 10 minutes. I had also had the issue for weeks and tried many things but this is the only time it ever worked.

so I suggest calling 1-800-275-2273 tell them the phone is not connecting to the itunes store according to the error message and you want to talk to a senior tech. ask the person to please attempt to contact itunes with you. let them know you have been trying and they will do it...have patience...smile through it...don't listen to their smart *** tone of voice and you will dolder on to your solution.

THat's it not that hard...it was for me LOL😝

king_napo wrote:

plss help me and fixe my problem thank u so much bye

I'm sorry but have you actually read the rest of this thread where it's explained that you're not addressing Apple here and that no one on these forums can fix your problem? Review the thread and read the posts where people explain how the have contacted iTunes Support. That's what you need to do.

Best of luck.

I suggest calling 1-800-275-2273 tell them the phone is not connecting to the itunes store according to the error message and you want to talk to a senior tech. then ask the person to please attempt to contact itunes with you. let them know you have been trying and they will do it...HAVE PATIENCE...smile through it...don't listen to their smart a** tone of voice and you will soldier on to your solution.

That's it not that hard...it was for me so frustrating and took 2 hours just be patient LOL

You know guys. i use apple productes for really long time and it really **** me off that a big company like apple have a very creapy service. i also have the same ****** problem and till now no answer so am planing to sell all the apple products. seriously. if they doesnt respect our needs then they dont deserve to deal with.

Ok, I finally fixed my problem!!!

Apparently, my account was flagged as abusive and it was automatically suspended.

This means that I always had my Billing Info + Country A (let's call like this) and when I tried to change country (B), my billing info was wrong. When I tried to go to Country A, it started appearing these messages.

Apple also tracks the IP, so, when this happened, I had to ask Apple to unlock my account and then I should have confirm all my details from Country A being with an IP from Country A!

How I know this? The staff member at the Express Lane Support (live chat) told me everything.

Basically, I solve my problem in 15 minutes in the online chat while nobody helped me at all for 7 days by email support...

This is where you need to go: https://expresslane.apple.com

Then click iTues > iTunes Store > Account Management > Account Billing and then fill in all your details and choose the Chat option to discuss this with Apple Support. They are great, helpful and will tell you exactly what is going on with your account and hopefuly will solve your issue within a few minutes.

Good luck to all!

Joel

This morning I download the April issue of my subscribed magazine, sucessfully. This evening, I tried to subscribe to National Geographic with no success. It said the same "Contact iTunes Support to complete this transaction"

Tried to find the chat options but that is not available for me, so I Just drop them an email message.

how can you make a live chat with staffs?

i did what you said but when i come to contact option, there're no chat but chat later, i choose this then nothing happened.

please help me out, i've spend 10 hour searching for solution

I've had this problem for 2 days now but it's weird, I'm trying 'in app purchase' and I keep getting the message "please contact itunes to complete this transaction" but I can go ahead and purchase something in the same app but it costs less. Is there a limit to how much you can spend on an 'in app purchase'? Cause I haven't read anything like that

You have a purchasing block on the account. This happens when purchase in excess

or if you make purchases that are out of the oridnary for your account.

it is a safety feature to prevent frauduelent purchases.

Source: iTunes Store Advisor - 5 Years.

Contact iTunes Support.

Expresslane.apple.com

Fill out the form.

iTunes

L - > iTunes Store

and fill it out as close to your issue.

Choose call now, schedule a call. Or contact by email.

Speak with an Advisor from the iTunes Support team.

yeah me to new user i register apple id using itunes card i buy inotia 4 plus i download free the zenonia games then i buy some gem but its said contact itunes to complete this transaction i dont know what happen im new user and take note i buy 25$ itunes card why i cant use that??? plzzz helpppp..... i send to itunes support and aplle Y_Y

Zzzz what happen to apple itunes n support? Im new user im bord using samsung i try using apple but in my first time verry bad i buy itunes card i buy 1 game i download some free game then i want to buy some gem tomgame like inotia or zenonia 4 it said contact i tunes to complete this transaction ? I send manytimes tomapple or itunes support after a day reply but no solution jzzzzz I cant enjoy my first time here i want to sell now my iphone 5 ipad mini that i buy this week ago no one will givena help they reply but not giving solution ty for try the apple product

I can not buy anything on the appstore for a few days. My iPad an iPhone are being blocked. I have a few cards, so sometimes I have to change them. it takes a few days, and I have only the automatic response.

Hi guys.

I have the problem like this but this time when i wanna make a new apple id and complete all the blanks at the end itunes says"Contact itunes store support...........".

Who can help me i want a new one.😟

Hi I jus create my iphone accoun and fill all requirment, and i finish creating this accoun, but when I just want to inter my accoun he said your accoun is not sing in itone you should review .... what that is mean pleas

There isn't an iTunes Store in Serbia, so you must be trying to use a different country on your account - using a country's store when not in that country isn't allowed, that is likely to be why you are getting the message to contact Support (as you are trying to violate the store's terms). Until if/when Apple open an iTunes Store there you won't be able to have an iTunes account and download iTunes content.