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Your Apple ID has been disabled!?

After I had to change my cc# due to a security breach, I can't down load new apps or update the old ones. I am logged onto iTunes, and apple with the new info, but iPad says- "your apple I D. has been disabled." yikes!

Any thoughts?

Thanks!

IPad, iOS 4

Posted on Jan 20, 2011 7:16 PM

Reply
470 replies

Jan 25, 2012 6:48 PM in response to Chris CA

Chris, you are extremly rude.


BTW for people still searching, there are several issues do you have a pop-up that says, "This Apple ID has been disabled for security reasons" (the key here is security reasons). If so you can just easily change your password and move on with your life this is because (as it says here) the account was PARTIALLY disabled.


That being said, for the rest of us who have fraudulent charges and a pop-up that states, "Your Apple ID has been disabled." (most likely you requested a refund), Apple automatically disallows the credit card from being used in iTunes AND they have to re-enable your Apple ID and it is all done on a case by case basis. The best thing you can do is call, call until you're blue in the face.

Jan 26, 2012 5:35 PM in response to Chris CA

I read this entire thread. People have made multiple requests for you to be nicer. It's simple Chris, be nice. And it's not that myself or anyone else does not want your input. If you have something to add, some knowledge or expertise, of course that is welcomed. You have made those posts. But you also make other posts where you are sarcastic and rude. Life is short and hard enough as it is, so it's simple, just be nice. And if you can't or don't want to be nice, just keep to yourself then. It's not personal man. Maybe you have had some bad days, whatever. People do not deserve to be talked to the way you have.

Jan 27, 2012 8:31 PM in response to DrNoir

Huh, my turn now. I, too, think it is tied to fraudulent charges. A week ago Sunday, I got an email from Apple (at 3:00 a.m.) saying that Kingdom Conquest had been downloaded to an unrecognized device. That if I felt this was unauthorized, I should change my password. At 3:15 a.m. another email was sent advising of inapp purchases to this same device. By the time I got up at 7:00, $103 had been taken from me through my Paypal account. I sent Apple an email, they told me that against their usual policy, they would refund my $. That my account would be disabled to prevent furthur unauthorized purchases, until I reply asking for re-enable, which I did. And they enabled my account. So far, so good. Meanwhile, I googled and found that MANY MANY MANY occurances of this has happened with Sega's Kingdom Conquest. That Apple and Sega have known about this for over a year. And yet in their email, Apple made it sound like I was a victim of ID theft, and I'd better check with Paypal and blah blah blah. They know darn well there is something fishy going on with Kingdom Conquest. They could send me an email to warm me it had happened, then they should be able to prevent the download to an unrecognized device. Yesterday, my Paypal account was credited the full $103. And now my Apple Id has been disabled AGAIN. "Your Apple ID has been disabled". END QUOTE. Not "...for security reasons". I've sent an email, and feel pretty sure it will be re-enabled sometime tomorrow, but I don't see why this has to happen in the first place. Why this second disabling? Why no email or some kind of communication advising me? I just don't get it.

Your Apple ID has been disabled!?

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