IPad, iOS 4
MucllariD1 wrote:
Why does it not matter if you haven't done something wrong?
Because someone else may have done something wrong like try to get into your account.
I had around $7 in iTunes credit, so i guess that is now gone? This definitely isn't right.
Yes, it is not right.
You need to contact Apple again. Don't simply let this drop. Ask to escalate this issue to Customer Relations (don't ask for customer serivce).
If it was because someone tried to get into my account it would be a different error "Your Apple ID has been disabled for security reasons"
and you can change your password youself without needing somone physically at apple.
And yes I still beleive thye should email you and explain why its canceled. email the last email you have on file.
RedElmo wrote:
If it was because someone tried to get into my account it would be a different error "Your Apple ID has been disabled for security reasons"
Really? That seems logical but how do you know this is what would happen?
And yes I still beleive thye should email you and explain why its canceled. email the last email you have on file.
What if the old email does not exist (which is why it was changed)?
You make a lot of assumptions.
Yes they should contact you.
Clearly that is not the case my email has not change. nothing has changed. It is not hard to just send a scripted email saying why its disabled.
I am basing everything off MY EXPERIENCE. so I am not assuming anything. BTW you are not helping here so your comments are of no addded value to this thread.
RedElmo wrote:
Clearly that is not the case my email has not change. nothing has changed
How do you know nothing is changed in you account? You cannot get into it. You nmean you did nothing to change anything.
So back to my original response to you.
Something happened that your account was disabled.
I am basing everything off MY EXPERIENCE. so I am not assuming anything.
Really?
So you know exactly what happens when someone tries to get into yoru account?
If it was because someone tried to get into my account it would be a different error "Your Apple ID has been disabled for security reasons"
and you also seem to know nothing was changed in your account when you cannot even access your account.
That's pretty good.
Rather than being judgemental and trying to pass off your thoughts as facts, stick to what happened.
No one is forcing you to read/post here.
As before (I responded to MuclarriD1 who jumped in the thread), contact Apple (you have). If no response in 48 hours, contact them again.
Had the same problem apple id has been disabled happened to many people including my friends but I finally found a way to enable it you have to go to the iTunes store then scroll down tap on your account and view apple id go to the the first option and change your pass. That's how you fix that problem
If this helped please give me a thumbs up-ferferfer1 or hat303(game center)
I am in the same boat now...***???
How is this resolved?
There are so many reasons Apple disabling your ID. Most of them because of security reasons, but mine is because of I accessed US iTunes stores from non-US country.
To resolve you need to contact the cust support SEVERAL times, never give up. Ask them kindly to reinstated your ID. I asked them to reinstate my ID, then I changed my country stores.
i wish Apple had better system like a warning system that give users to fix the problem, instead of just suddenly disabling them.
Jsjxyz wrote:
There are so many reasons Apple disabling your ID. Most of them because of security reasons, but mine is because of I accessed US iTunes stores from non-US country.
How do you know this is why it was disabled?
what number was that?
This is happening to me to (what a shocker!😮). I want to update all of my apps and get new ones but the same thing keeps comming up!!!!!!!!! "your apple id has ben disabled." over and over again "your apple id has ben disabled." i tried to fix it in iforgot but it is not working "your apple id has been disabled." I am sick and tired of it they need to fix it or hold on "your apple id has ben disableed" %^I^&^#$% this thing i feel like i want to through my ipod off the Empire state buildind. "your apple id has been disabled"!!!! I call apple and i did what they told me to do but it still did not work. 😠!!!!!!!!!!!!!!!!!!
I had the same problem... due to some hacker-type mystery charges on my iTunes credit card. I went here:
https://expresslane.apple.com/Symptoms.do
Once I sent them the trouble ticket, I received an email with a clickable link to re-enable my account. One day later, all is well.
I hope this helps!
Where is the iTunes phone support? They could resolve issues more effectively if they stopped hiding behind their email support! I think I'm selling my Apple devices and moving on to better products. Besides, their security measures have been compromised! They owe every supporter of their devices an explanation immediately! 7 days for an answer that doesn't work! Ridiculous!
This also happened to me once and it lsted for about a month so I just went on to making a new ID. But it fixed itself up.
But good luck man
This situation just happened to me. I was initially made aware of the issue when I received an email from Apple regarding a purchase made from my AppleID from a previously unauthorized device in China. Once I could log in and inspect my account, it appeared that a free app from the China iTunes store (Happy Town, I think) was purchased, and over $30 of in-app purchases were made. Judging by the fact that it allows a user to charge upwards of several hundred dollars in-app, I figure I came out ahead with only losing (hopefully to be reimbursed) approximately $35.
I immediately changed my password information on every site and log-in I had used over the course of the last week, and contacted iTunes/Apple support through their Express Lane. I also disputed the charges via PayPal. Then I tightened up the restrictions and capabilities of my devices. However, the app that was downloaded and charged fraudulently to my account has the same age rating as Netflix, which my daughter uses to watch Dora et al. Not that it matters much, seeing as the device in question was in China, not the USA, but I'm just trying to cover my *** on this. My AppleID has been disabled, so I'm not currently able to purchase new apps or update my current apps. However, after reading through this thread, it looks like it would be in my best interest to leave my account in that standing until the charges are reversed.
FWIW, the tech I talked to via the Express Lane chat was very helpful, very prompt, and told me that all I needed to do to enable my AppleID was to contact them through the case number that I was assigned. So, once PayPal and iTunes get the charges sorted and reversed, I'll contact a tech via the Express Lane chat and ask that the account be enabled.
I hope this helps for anyone else in the same or similar situation.
Your Apple ID has been disabled!?
