IPad, iOS 4
I haven't had any unathaurized use or any fraudelent charges. Just one day, I tried to buy a tune and got the error. Clicked on all the links and searched through help. Finally gave up. I'm buying all my songs at Amazon now. Same price without all the hassle
I had this happen to me this morning. I had no fraudulent charges and no unauthorized use. I dutifully sent an e-mail to iTunes and got the auto-response of "24 to 48 hours..." etc.
Then I got an e-mail from PayPal saying that they had cancelled my Billing Agreement. Aha! My Apple ID is connected to PayPal! I called the number they provided, which connected me to Apple, who told me to e-mail iTunes. *sigh*
So I looked at my PayPal account, and lo and behold! There were 3 disputes in their Resolution Center, none of which had been filed by me. Since there were unresolved disputes, my PayPal account had been put on hold without my knowledge. I called PayPal to see what was up, since all 3 "disputes" amounted to less than $20. I was told that as soon as they received a notice from the payees (iTunes and Big Fish Games) that these were valid charges, they would unlock my account. How long would that take? "About 10 days."
I explained that this was my money, and I'm saying it's fine, go ahead and pay, there is no dispute. After a couple more transfers, a kind lady finally said that she could just clear out the disputes since I said it was okay, and did it while I was on the phone.
About 2 more hours passed, and now my iTunes is letting me download at will.
Moral of the story: Check your money source for Apple ID and make sure it's still valid. Mine wasn't, but I didn't know it until I started digging.
Chris really, your not helping anyone, in fact you are wasting space on the internet with your ramble ons about issues that don't concern you. Please stop post any furth comments in this support forrum.
I've been having the same issues, have spoke to customer support and they have still yet to fix my "account disabled" for over a month now.
I have the same problem, but I can't find an email address to report the problem. Could you share the address for Apple.
you need to provide more info
MindWave wrote:
Chris really, your not helping anyone, in fact you are wasting space on the internet with your ramble ons about issues that don't concern you. Please stop post any furth comments in this support forrum.
Thaks for mentioning me and bringing this post to my attention a month after my last post!
Mind your own business. Don't like my posts? Report them or ignore them.
I've been having the same issues, have spoke to customer support and they have still yet to fix my "account disabled" for over a month now.
To get support for iTunes store, go here -> https://expresslane.apple.com/GetproductgroupList.do
You're welcome.
Chris CA wrote:
MindWave wrote:
Chris really, your not helping anyone, in fact you are wasting space on the internet with your ramble ons about issues that don't concern you. Please stop post any furth comments in this support forrum.
Thaks for mentioning me and bringing this post to my attention a month after my last post!
Mind your own business. Don't like my posts? Report them or ignore them.
I've been having the same issues, have spoke to customer support and they have still yet to fix my "account disabled" for over a month now.
To get support for iTunes store, go here -> https://expresslane.apple.com/GetproductgroupList.do
You're welcome.
1) I get email updates everytime this thread is responded to. I doubt your attention was only brought back to this post because your name was mentioned.
2) Asking someone on a public help forum to mind their own business is like asking a blind person if they saw which way someone went. It's illogical, ignorant, and doesn't make any sense.
3) Why can't you offer assistance without being condescending and self congratulatory? I pray you don't react to people face-to-face the way you consistantly have in this thread.
JLP77 wrote:
2) Asking someone on a public help forum to mind their own business is like asking a blind person if they saw which way someone went. It's illogical, ignorant, and doesn't make any sense.
As does telling someone to quit posting in this forum.
and really?
You responded as you did rather than trying to help with the topic?
Tsk tsk. You should really read more of the thread before you ask a question like that. My original reply to the post was very relevant. And even my subsequent post was as on point, or as close to, as the majority of your replies have been.
Ok. Everything was working fine on my iPad. One day I saw that I had an update to an app I had and went to download the update. I get the message, "Apple ID has been disabled". Not for security reasons, not for any fraudulant purchases, just "Apple ID has been disabled".
I changed passwords like the instructions say... 7 times in fact. Still get the same message. I don't have multiple accounts so there is no problem there. I can sign in to Apple ID and see all of my options and see that everything is verified. I cannot download any updates or new Apps.
I have sent messages through the "itunes support" email page... twice and haven't heard back.
I have called twice. First time the guy only wanted me to go back to the website support. The 2nd time I talked to a lady who told me that my email was rejected and she couldn't send anything to me because of the rejection. Btw-my email is my Apple ID.
This is really getting frustrating.
Like I mentioned earlier, check your funding source for your AppleID. If there's some issue with it (in my case, I had gotten a legitimate chargeback, which evidently triggers a suspension of PayPal services), your AppleID also gets disabled.
I don't use PayPal and have no account with them... No one has stolen anything from me, no one is falsely using my account.
That's why this is so frustrating.
HI Everyone! I really really need help also! My apple id say is has been disable...and I changed it 5 plus times already following directions on changing passwords etc.... but it is still saying the same thing! how do i change the funding source for my appstore account?
thanks any response or help would be greatly appreciated!
i have exaclty same problem.
No solution from Apple.
My account was hacked, or highjacked, and now i can't get in to it... and yes, we had over 2000 in charges.. Thanks Apple.. This is why I own a Droid.. If only I could convice my 11 year old that apple *****, we would not be in this situation. Chris you have been no help to anyone. If you don't know how to fix a problem, don't respond at all.. we don't need your attitude when we are already ****** off at the fact the high dollar crap we buy from apple won't work!
Your Apple ID has been disabled!?
