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Problems logging in.....

Ok so finally got round to downloading the OS update. Went into the App Store tried logging in with my details, which work fine with Itunes and it comes up with this error msg:

No GUID is available. Contact Support for assistance.

Any idea where im going wrong?

Thanks in advance

Posted on Jan 23, 2011 2:16 PM

Reply
130 replies

Jul 6, 2011 10:59 AM in response to Broostar

So yesterday via the express lane the 'advisor' told me to download/reinstall 10.6.8 combo update and that should have fixed the problem; well It didn't. So called back to follow up today. The advisor told me he hasn't heard of this problem at all whatsoever and put me on hold for about 10 minutes to find some more information about it. After he came back, he said based on every thing he could find, it's a App Store web site problem and gave me the apple.com/support/Mac/app-store website to get support. Well, I have submitted another case in there to see what happens.

Problems logging in.....

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