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iPad 2 HDMI A/V adapter doesn't work on my tv

Heads up to anyone interested in the new HDMI adapter. I bought it, excited to use it to easily show apps/games on my TV, and I just discovered that with both of my new iPad 2 units, the HDMI adapter outputs an empty black screen to the TV. Fail.

Anyone experiencing this?

I imagine that a lot of TVs simply aren't going to like to see 1024x768 over HDMI connections. Wish Apple had considered that.

iPad 2, iOS 4

Posted on Mar 11, 2011 7:43 PM

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119 replies

Apr 25, 2011 5:11 PM in response to DannySC

Oddly my wife's iPad2 woked and mine didn't. So fearing the worst(bad iPad2) I called Apple Support. I have the latest iOS (4.3.2) so I didn't need to download that as suggested. The tech asked me to do a reset by holding down the home and power button down 'UNTIL' I see the Apple logo. This is a different reset than holding down both until you see the Power Off slider.


Anywho, after a reboot and sync with my Mac I unplugged it and tried the AV HDMI adapter, worked as advertised, whoo hoo!

May 11, 2011 3:38 AM in response to Juice Searls

Hi,


I too was having issues connecting to an LG TV (LE4900).


I spoke to LG support. This is their 'help'.


TV,Monitors, AV and IT Support:Hello, Mat. Can I help you with anything today?
Mat: Hi,
I'm trying to connect my iPad 2 via HDMI. I just can't get it to work on my32LE4900 however it works on an older LG LCD and all my Samsung TV's.
Are there any known issues with this or any ideas of whats going on?
Apple say it is an issue with the TV!

Mat: Hello, anyone there?
TV, Monitors, AV and IT Support: Yes, I am here just double checking with a colleague
Mat: Cool,cheers
TV, Monitors, AV and IT Support: If you go on to the app store there are some applicationsyou can download that will help this function operate correctly.
Mat: TheApple app store?
TV, Monitors, AV and IT Support: Yes, correct.
Mat: You knowthe name of the app?
TV, Monitors, AV and IT Support: Unfortunately not. I would be unable to advise as they arenot our apps.
Mat: So whydoen't it just 'work' like on my Samsung TVs?
TV, Monitors, AV and IT Support: This could be down to a EDID incompatibility, pleaseensure that the TV has the latest firmware.
Mat: Howwould you update the TVs firmware?
TV, Monitors, AV and IT Support: Via USB, Via our website, www.lge.com and go to productsupport.
Mat: Triedthis .. nothing on you site.
Mat:http://www.lg.com/uk/support/product/support-product-profile.jsp?customerModelCo de=32LE4900&initialTab=documents&targetPage=support-product-profile
Mat: can you give me a direct link please?
TV, Monitors, AV and IT Support: it is www.lge.com
TV, Monitors, AV and IT Support: notwww.lg.com
Mat: yep -www.lge.com forwards to www.lg.com
Mat: Do you have a direct link to the latestfirmware that I need for a 32LE4900 TV?
Notice:TV, Monitors, AV and IT Support exited session.Mat: anyonecoming back?
Notice:I'm sorry, your Agent has left the chat. If you would like to chat with anotherAgent, please click the end chat link below and open a new chat from thewebsite chat link.
We really sorry for the inconvenience.


TV, Monitors,AV and IT Support: Ok Ican see on the system that the chat timed out we I do apologise about
Mat: noworries
Mat: I've just looked on the internet and itsays that the firmware updates everytiome you use NetCast
Mat: I use that everyday
Mat: Is that right?
TV, Monitors, AV and IT Support: Yes sometimes the television will update when usingNetcast but this is sometimes not all the time, it can be intermittent
Mat: Do youhave a direct link for the latest firmware for a 32LE4900?
Mat: Can't find it on your website.

TV, Monitors,AV and IT Support: Okunfortunately there will be no software available on our website for thisparticular model of television. The reason for this is that there are nointermittent known faults that have occurred, which can be solved by updatingthe software.
Mat: So backto my first question 🙂
Mat: Any ideas why iPad 2 over hdmi doesn'twork?
Mat: It's pretty much the reason why Ibought the TV
Mat: At work I have various Samsung and SonyTVs .. Same iPad and cables work on ALL of them
TV, Monitors, AV and IT Support: Ok unfortunately we cannot guarantee that an iPad willdefinitely work on all televisions as this device is not specifically fortelevisions, it simply has the connections to do so

Mat: hmm ... I guess I take it back andexchange it for a Samsung?

TV, Monitors,AV and IT Support: Ok thatwould be your decision completely.

May 11, 2011 1:18 PM in response to matthewfromleicester

Thanks for sharing your tech support experience, Matt. In the old days, a name-brand TV was the way to go for quality and support. Then, TVs became a commodity item, and brand didn't matter -- price was the way to go. Now that we're hooking up increasingly complex devices to our increasingly complex TVs, looks like brand matters again.


BTW, I forgot to mention above that I have a Samsung LNT5265F. The initial power cycle of my iPad2 while connected to the TV seems to have permanently (fingers crossed) fixed my connection issue. Connects every time now.

May 25, 2011 10:10 PM in response to Juice Searls

My situation is very weird:


I tried 3 TV in my home:


TV 1: JNC. relative older and cheaper TV. I plugged the HDMI cable to my ipad2, The tv screen flashed blue and black. Besides, my another HDMI device works fine with this TV.


TV 2: OLEVIA. Brought 2 or 3 years ago. When I plugged HDMI to my ipad2, no signal, no flashing screen, nothing happened on TV.

Same other HDMI device works.


TV 3: OLEVIA. newly brought (within 1 year). I pluged the HDMI to my ipad2, after 5 seconds, it works perfectly. Video, youtube, NBA gametime video, most apps, mirroring, every thing is great.



I used the same HDMI cable for 3 TV.


Really don't know which things go wrong. JNC? Older OLEVIA? New OLEVIA? Cable? Or the apple HDMI adapter.... Tonight I'll bring my adapter and cable to my friend's home, use his new big expensive HDTV, and also his HDMI cable for testing.

Jun 2, 2011 6:36 PM in response to Juice Searls

If this can help anyone:

We hooked the iPad with the apple adaptor and with a hdmi cable and started a PowerPoint in keynote. The screen flickered, no picture, weird color picture, no picture again and then all black. After a while, we finally had a perfect picture, but as soon as we unplugged it, we were not able to reproduce our success. So we tried the setup on another tv brand and everything worked perfectly. So the good part: we tried it backgammon on the first tv with a different cable : a dynex cable and everything worked like a charm. one reason I can think of is that the original cable was certified hdmi 1.2 and the dinex was one 'designed' for xbox.

Jul 10, 2011 4:43 PM in response to Juice Searls

I am using the IPad 2 with the latest software and also with an Apple HDMI adapter. I just spent a good 45 minutes over my girlfriend's trying to get the IPad 2 to mirror. Below is the situation and solution.


Situation:

HDMI adapter and cable into a surround sound system that is then plugged into the TV. I have noticed with the cable and other inputs that the surround sound is a bit screwy in the sequence in which things are turned on. I plugged in the IPad 2 and the TV continued to say no input.


Solution:

I had the surround sound system (entertainment center) turned on and tuned to the needed HDMI input. Then I had the TV on to proper input as well. Seeing another post on here about restarting the IPad 2 completely had me think about the screwy behavior of the surround sound system. So I restarted the IPad 2 with everything as stated above and then unlocked the IPad 2 and it instantly began to work. The entertainment center signal issue may be an issue others are having as well (versus just plugging it directly into one's TV).


Everything is working as expected (I prefer the fact the IPad 2 doesn't mirror the move on its own screen as that would kill the battery twice as fast in regard to movie watching).


Hope this helps!

Jul 16, 2011 10:58 PM in response to Juice Searls

I initially had no picture or sound using the HDMI adapter connected to my Sony Bravia TV, but after trying several different HDMI cables I quickly realized not all HDMI cables are created equal. After some trial and error I ordered a Mediabridge Ultra Series HDMI cable (Category 2, capable of 3D) and it finally worked.


http://www.amazon.com/gp/product/B0019EHU8G


Sometimes when changing the HDMI input on the TV I need to restart the iPad 2, but otherwise it works fine, as long as the HDMI cable is plugged

directly to the TV and not using an HDMI switcher.

iPad 2 HDMI A/V adapter doesn't work on my tv

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