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Wrong Apple ID: How do I change the Apple ID prompt when Updating All Apps?

How can I change the (wrong) Apple ID from the password prompting dialogue when I am already signed in Apple Store with my own ID?

More details of my problem:
When I try the Apps' Update-All option in my iPod 4, the password dialogue prompts me with my girlfriend's Apple ID; YET, I AM signed in the Apple Store with MY own Apple ID.
I have already verified my ID under Settings/Store. I have also signed out, signing back in with my Apple ID, just in case. No problems there, for I DO sign in with my own ID ok. The problem is just the prompt dialogue for password, when I try to use the 'Update All' feature it prompts me for password with her ID, not mine.
If I go back to Apps and choose the Categories (or Top25) menu, at the bottom of the page, it shows me signed in (my Apple ID). If I try to update one Apps it will do ok. But if I try to Update All it will prompt me for password using her ID, waiting for me to type in HER password. I cannot change the Apple ID on that dialogue (static). If I use my password, it will return the "wrong password" dialogue.

How can I change the prompt for the Update All? What is going on here that I AM signed in but my iPod prompts me with her ID. My iPod is registered under my Apple ID. I have already tried the Hard reset by pressing Home and Power buttons simultaneously, to no avail. I am also using my own network to go Online. I am also with the latest OS in my iPod and my Mac's iTunes.
Thank you!
PS This problem is not occurring in my iPhone 4 (same account) nor my Macs.

iMac, MacBook, iPhone 4, iPod touch 4, Mac OS X (10.6.5), intel core 2 duo

Posted on Mar 19, 2011 11:52 AM

Reply
164 replies

Oct 17, 2011 3:26 PM in response to chelseafromabilene

I updated my iPhone 4 with the latest iPhone 5 software and as soon as I did I was prompted with a different Username everytime I try and update Apps.


I believe this username is one of from my daughters account but when I was updating I was logged into the iTunes and the App Store with my account? How is this possible if the account being used was not the one I am being prompted for now?


Has Apple ever replied to this issue and if so how do you fix this major problem, from what I have seen on this thread the support from Apple is very much lacking regarding this issue and how to correct it.

Oct 17, 2011 5:03 PM in response to Sucamarto

u can log in to itunes with ur apple id, but updateing app need the apple id and password for the person who downloaded the app.

as itunes keeps all family members app/games in one place an app or game can be copyed to a other family member's ipod/ifone/ipad/ etc

but it would then need them to enter there id and password to update it.

you can check ur apple id on the ipod/ifone by going to settings>store>apple id where you can change it

Oct 20, 2011 5:33 PM in response to KerrBr

Having same problem. Want to propose this as a solution but I've not tried it myself and won't be able to for a while.


Can someone try the following:


1) Delete the app on the phone that seems to require the old appleid to update it.

2) Attach iphone to computer to sync .. make sure you select that app you just deleted.

3) Then hope the next update of that app requires the new, correct appleid.


Anyone see a reason why that won't work?

Wrong Apple ID: How do I change the Apple ID prompt when Updating All Apps?

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