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Wrong Apple ID: How do I change the Apple ID prompt when Updating All Apps?

How can I change the (wrong) Apple ID from the password prompting dialogue when I am already signed in Apple Store with my own ID?

More details of my problem:
When I try the Apps' Update-All option in my iPod 4, the password dialogue prompts me with my girlfriend's Apple ID; YET, I AM signed in the Apple Store with MY own Apple ID.
I have already verified my ID under Settings/Store. I have also signed out, signing back in with my Apple ID, just in case. No problems there, for I DO sign in with my own ID ok. The problem is just the prompt dialogue for password, when I try to use the 'Update All' feature it prompts me for password with her ID, not mine.
If I go back to Apps and choose the Categories (or Top25) menu, at the bottom of the page, it shows me signed in (my Apple ID). If I try to update one Apps it will do ok. But if I try to Update All it will prompt me for password using her ID, waiting for me to type in HER password. I cannot change the Apple ID on that dialogue (static). If I use my password, it will return the "wrong password" dialogue.

How can I change the prompt for the Update All? What is going on here that I AM signed in but my iPod prompts me with her ID. My iPod is registered under my Apple ID. I have already tried the Hard reset by pressing Home and Power buttons simultaneously, to no avail. I am also using my own network to go Online. I am also with the latest OS in my iPod and my Mac's iTunes.
Thank you!
PS This problem is not occurring in my iPhone 4 (same account) nor my Macs.

iMac, MacBook, iPhone 4, iPod touch 4, Mac OS X (10.6.5), intel core 2 duo

Posted on Mar 19, 2011 11:52 AM

Reply
164 replies

Nov 22, 2011 5:52 AM in response to KerrBr

One of the most recent postings started me thinking about another aspect of this .... Home Sharing. How does Home Sharing play into this? I know I've shared music, I can't recall if I've shared apps ... yet. I've been wanting to but as of yet I've not found the time so I may be misunderstanding how it works (at least with apps) so others here please correct me.


My wife has an iTunes accout, I have an iTunes account. She purchases music and apps ... and I purchase music and apps, each with our own account .. but then we "share" them with one another. How does this add to the problem here????


Over time, I have no memory of which apps were purchased by me ... or by her. All I know is that one of us paid for the app, and some cost a good bit more than $.99. I'm not ready to have to delete and re-purchase these again -- and wasn't Home Sharing developed to avoid me from having to do exactly that?


This is messed up ... Apple needs to step up ... and fix this. Period.

Nov 30, 2011 12:02 PM in response to sharronfrommansfield

After changing the App ID in the settings -store to the new or different accout, I did manage to update the apps in the App Store by update the apps individualy. To do so, tap on the apps seperately, then see how the apps will be updated. During this process the screen springs to the app you're trying to update and you will see the indicator growing from left to right to show the progress of the software-updating-process. During this process you must tap on this app again. Then the Apps will be updated. This I did find this out by T&E. So my disrupting 'You need to update the Apps' message in the App Store disappeared.

Dec 8, 2011 6:53 PM in response to KerrBr

Okay katiefrom plainfield ..... could you be more precise and specific in terms of what you did? Also a question ... you say you deleted the Apps you got from the other user's account ... did you have to repurchase apps (while some are free, some cost a bit more than .99 and I'm not interested in paying twice for those things) or when you connected the iPhone to the laptop were you able to get these apps without paying again???


If you have a solution, a very specific step-by-step process would make a lot of folks happy!

Dec 10, 2011 7:40 AM in response to KerrBr

I have the same problem. Here's how to update the apps without deleting apps or logging into old accounts:


Log into itunes and click on Apps from your Library (from the menu on the left, not the App Store). At the bottom of that page, it will say updates available. Do the updates with your phone plugged in. After they are done downloading, sync your phone. Your apps should be all up to date now. I just did this and have no other updates right now, so I'm not sure if it fixed the email address issue. At least I didn't have to pay for new apps or delete anything.

It may not work for everyone but its worth a try if you just want to get your apps updated. My apologies if this has already been mentioned.

Dec 15, 2011 12:18 PM in response to sharronfrommansfield

The theory that you have to log in with the password of the user who downloaded that app might be true, but how does that explain how the last time I updated Facebook it asked for the password for MY apple ID and this time I'm trying to update it and it asks for my ex-husband's apple ID? Nothing has changed in that time period, and I'm the one who downloaded that app. And why should we have to use the ID of the person who downloaded it? What if we are not in concact with that person? What if they don't want to give us their apple ID? The only solution that actually worked was deleting the app.

Jan 21, 2012 5:42 PM in response to dtk.912

Somehow I had my fiances apple ID showing. I then tried to update my apple ID to fix the problem. Everything changed in itunes but my app store still showed his when updating and buying new apps it had MY old id (that it kept saying password was incorrect for) when attempting to reset it only reset for my NEW id. After several hours of trying EVERYTHING mentioned in here...including deleting apps and content 😟 (Don't do that by the way). I found the answer on another thread...Go under "Settings" go to "Store" and tap the current "Apple ID" select "Sign Out" then just log in with the new one ID or your "correct" one. Sometimes Apple *****...

Jan 27, 2012 7:04 AM in response to KerrBr

I had same issue and it was due to multiple ID's used to purchase the apps. For instance the Apple ID's were "MyOldID" and "MyNewID". I had one app that was purchased and I had used "MyOldID" when purchasing it and my others I had used MyNewID. When I would UPDATE ALL it so happened that one of the ones that were to be updated were acquired/purchased using MyOldID and the rest were acquired/purchased with MyNewID.


My iPhone settings had my id set as MyNewID. For me the app that was purchased using MyOldID I decided to delete (it was a free app) and I downloaded it again using MyNewID...now I'm in sync(using same ID for all apps).


I did nothing wrong and having to enter two ID's when performing updates is ok as long as you can remember the passwords......

Wrong Apple ID: How do I change the Apple ID prompt when Updating All Apps?

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