10.6.7 Freezes when attempting to run iTunes 10.2.1

Hello,

I had the same freezing problem with iTunes after the 10.6.7 update, on a late 2010 MBA.

Various messages in the logs could be viewed as hinting towards extension cacheing problems; after having rebuild those caches, everything seems to be fine now.

I haven't tried very hard to understand why the problem appears for some, not for others; anyway, here's how to update the caches:

1. Log in as an administrator and, in Terminal.app, execute:
sudo touch /System/Library/Extensions
(you'll be prompted for your admin password)
2. Reboot

HTH,
Axel

Trash ALL (begin by com.apple.iTunes *) the iTunes pref files (from users/Your Name/Library/Preferences) seems to solve the problem here !
Trash, reboot, relaunch iTunes, accept conditions.
I hope will fix it definitively.

Message was edited by: laurentivan

I have a fully specced MBA with the same system wide hanging in 10.6.7 when iTunes loads.

The above post, noting to remove all the user's iTunes prefs has allowed iTunes to load for the first time since updating the OS yesterday.

So we'll see how long this 'fix' sticks.

Thanks for a useful post.

<Edited by Host>

Have my Macbook Air for one day now and today after starting up iTunes, laptop stopped responding... Nearly got a heartattack this morning 🙂
I deleted iTunes from the dock and program folder, downloaded it from apple site (same version), installed it and it worked.
Happy again, cause i almost had my shoes back on to return it :-))

This resolved it for me. Trashed the stated files, rebooted, and restarted iTunes. All is back to working as expected.

Same issue with 13' MBA OS 10.6.7 and iTunes 10.2.1. However it is not happening when my MBA is attached to my 24' display and I lower the resolution. Funny?

I am having the same problem with iTunes freezing. Called Apple Support and they said repair disk permissions. This fixed it for a day and now the problem is back.

My MacBook Air 13" is freeze too.
Whenever I open iTunes, this freeze happen.

I tried this. Trashed all the pre files and rebooted and launched iTunes, accepted conditions and then my machine froze again. 😟

If those problems are related to a bad update of extensions caches, as I experienced after having installed the 10.6.7 update, all those tricks related to dumping iTunes preferences or repairing permissions won't have lasting effects: at best, they'll just temporarily hide problems by avoiding to make use of some features.

Moreover, a system freeze usually has deeper causes than a misbehaving application, which should just crash.

Could you try to re-build the extensions caches?
(see my post above)

HTH,
Axel

I just tried to re-build the caches as you suggested, and it didn't fix it.

I did notice that iTunes crashes when I touch the trackpad. I watched the seconds on the clock, and everything keep running fine until I touched the trackpad. Then it locked up.

Let's hope Apple comes up with a fix soon!

i have the same Problem :/

Experiencing the same problem with my MacBook Air (4GB RAM, 128 GB SSD) since upgrading to Snow Leopard 10.6.7. Also tried reinstalling iTunes 10.2.1 the issue did not go away.

Same problem. I've tried the restart trick, reinstalling iTunes, deleting the genius file, and installing the combo updater, and nothing works.