10.6.7 Freezes when attempting to run iTunes 10.2.1

Same issue MBA 2.13, 256 SSD 4gb ram, also I see my LED Cinema Display now flickers every now and then anybody have a LED Cinema Display 27"

MBA 2.13 GHz 256 SSD 4GB RAM
Solution that worked:
Uninstall Facetime 1.02 - crash logs showed crashes due to Facetime, not iTunes, I believe

Some things that did not work:
delete iTunes preferences
delete iPad backups
delete Genius db
turn off Genius
sign out of Apple store, sign in again
turn off iTunesHelper at login
delete, reinstall iTunes
reinstall system on hard drive using the factory-supplied USB stick, update to 10.6.7 with combo update

Apple Engineering contacted me asking for sending a full system profile of my machine (I submitted a bug report two days ago). So it seems engineering is currently looking into this issue (which is a good sign).

I got the same Problem ... Does anybody knows how to fix it?
of course a reebot can fix it, but i dont want to restart all day!

Neil, it seems that you are right. I also tried:

- repairing permissions
- deleting iTunes preferences
- deleting Genius DB
- turning off Genius DB
- turning off iTunes Helper

In each of theses cases iTunes froze either directly or after the next reboot.

Now I uninstalled Facetime, which I got from the AppStore the other day, and up to now I was able to start and restart iTunes on my MBA without sending the whole system into a freeze.

I too have the newest model of Mac Book Air, purchased less than three months ago. The combination of OSX 10.6.7 and Itunes 10.2.1 causes the MBA to become unresponsive. I have two other, older, Airs which do not suffer from this problem. For me its unique to the latest model MBA. Luckily I checked this forum for known problems so I have not wasted too much time trying to resolve it. However I am unhappy and signed up to add my evidence to help others and add my voice to the call to Apple to resolve it.

Do you have Facetime installed?

Do I have Facetime ?

Answer: Yes

Try uninstalling it. That helped me and some others here in this thread.

I never installed Facetime and have the same problem, my configuration is MacBook Air (late 2010), 13,3", C2D 2,13GHz, RAM 4GB, 256GB SSD and of course Mac OS X 10.6.7

Well, that is strange then. For me uninstalling Facetime was the cure - even though I still hope for a fix by Apple.

Same here - no solution works permanently yet. And i can confirm significant reduction of Opengl performance, as was pointed out by another post. In the meantime i reverted to 10.6.6 again.

This is all really, really sad stuff. Between the PDF issues in 10.6.7 and these issues, I feel like I'm trapped with 10.6.6 and I'm not happy with 10.6.6 because of its own issues that are fixed in 10.6.7 but I don't want to go from bad to worse.

10.6.6 = bad
10.6.7 = worse

Where's the great quality I've come to expect from Apple? This is shabby work lately. Absolutely shabby.

Message was edited by: Cowicide Moo

I have been a loyal Apple follower and patron for 20 yrs. I have 6 macs currently and my favorite machine is this MBA... that is until now!! I agree with Cowicide Moo, sad state of affairs... **** those computer wannabe ipads and iphones, they are sucking the life out of the the Mac side of things. I sure hope engineering gets a fix for this soon. Can anyone direct me on how to retrograde to 10.6.6 in a safe manner please? Thanks for all the help. These forums are usually a great help, even if only to give me comfort that I am not the only one suffering with this issue...

I wouldn't jump to the conclusion that iPads and iPhones are taking too much attention from the Mac side so the engineers and devs are f-ing up. The teams are separate, and Apple has the resources to do both sides of the equation (Mac and iDevice). The trick is that software this big is extremely complicated, and OSes especially have complications due to the various configurations they get installed onto and all the various other apps that might run on them with various bits and pieces installed to make those apps run. You can't test every possible combination of every app, every configuration, every possible state of caches, local DBs, etc, etc, etc. That doesn't mean it doesn't suck for those of us who get impacted, but you can't just assume the root cause is iDevices.

As for retrograding to 10.6.6, you need to do a restore from the USB key that came with your computer, and then upgrade the OS to 10.6.6, but stop there.

I personally would download the Combo updater to 10.6.7 as most people seem to be ok with that install (most, but not all, so it may not work for you)

As for how temporary people are saying these various fixes are, that's dependent on your system. Mine has now held for 4 days, and I've had occasion to really test the limits, so I'm comfortable that I'm ok.

Good luck.