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"There is a problem with your device"

I just plugged my iPad (1) into iTunes to sync and it said there was a new software update available and did I want to install it. I said yes and the update started. After a while, it said there was an error and I needed to restore which I attempted only to have an "There is a problem with your device" message come up. I unplugged it and plugged it in again and the same error message happens every time. I contacted Apple support and they said the "hardware" still has 60 days of warranty left but they want $29 per incident or $79 for ongoing support and an Apple Store is 100 miles away. I would appreciate any help I could get. Thanks.

iPad

Posted on May 13, 2011 2:47 PM

Reply
390 replies

May 14, 2011 10:50 AM in response to braveheart1980

En todos los casos es lo mismo, ya probe de todo, si acaso... alguien quiere ir mas alla le recomiendo por metodo de snow leopard para desarrolladores, bajar el programa y actualizar version por este programa.


Lo mejor es esperar, no es culpa de nadie, solo de Jobs y sus servidores saturados de tanto trabajo, que baja esto, actualiza esto, activa esto, compra esto, en fin que ellos mismos se hacen un lio y de nosotro mejor ni hablar.


In all cases the same, and probe all, ifJust in case ...someone wants to go beyond I recommend you snow leopard method for developers, lowering theprogram and updated version of this program.It is best to wait, is not nobody's fault and only Jobs their servers are busy so much work, which falls this updated this, enable this, buy this, in order to themselves are a mess and us better or talk.

May 14, 2011 11:02 AM in response to garyfromgreenbay

Ok, here is the solution:
I just booted my iPad into DFU Mode, then restored. Here are instructions:
1.) Plug your iPad into your computer.
2.) Hold the top power button (lock button) until the 'slide to turn off' comes up. Slide to turn the device off.
3.) Once the device is completely off (and still plugged into the computer) hold both the lock and home buttons in for 10 seconds.
4.) After 10 seconds, release the lock button, but continue holding the home button. Nothing should be on the iPad 1G's screen.
5.) iTunes should say something about how it found a device in recovery mode. Click on the 'restore' button.
6.) Wait for the software to download (if you have not downloaded it already) and wait for the iPad software restore to finish.
7.) Either restore your iPad from backup or set it up as a new iPad. I set it up as a new iPad, and it works now.


If this doesn't work for you, try restoring from a different computer, and try deleting and redownloading the firmware file.


I used an iPad 1G (wifi only) 16GB, and restored from a 13" MacBook Pro with the latest iTunes (10.2.2?).

May 14, 2011 11:05 AM in response to dmule

Ok here's another one.


An iPad, a Galaxy Tab, and a Motorola l lost at sea, adrift in a raft when they notice a bottle floating in the water. They all reach out to bring it in, and when they open it a genie appears and grants each of them a wish. The Xoom thinks a while and wishes he was with the most beautiful person in the world (because he felt he wasn't), and "poof" he was gone....... The Galaxy tab thought about his wish and then wished he was with the wealthiest person in the world (because wealth was always outside his grasp), and "poof" he was gone...... The Ipad already knew he was the most beautiful thing in the world, as well as the most wealthy, so he wished he was with the smartest person in the world. The genie tried and tried to grant the ipad's wish but couldn't. The genie then said "I'm sorry there seems to be a problem with your wish, please consult my maker" and "poof" the genie was gone.

"There is a problem with your device"

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