Updated to 10.6.8, now I can't print

Im sorry, but I never neede to go on the system files before since I switch to Mac 9 years ago.

I run the Script some of the users kindly upload, but It didnt work in my case. Have to Restore from System Disk and Time Machine, but Im still on 10.6.8 problem, Paused.

I see some other users of Docucolor 242/252/260 have restore from Backups earlier of June 25. I want to try that fix, but honestly I dont see files the way you do, I dont know if its because my system is in Spanish.

Im attaching a view of my folders I hope someone can tell me how to do it.

I dont see things like /usr/libexec/cups/backend

The files are system files, so are hidden from everyday view. Open a Finder window, and under 'Go' you should select 'Go to Folder'. Simply type in '/usr/libexec/cups/backend' and that will navigate to the backend folder.

Hi Velocius,

Your solution worked !!

It was quite some searching and tedious work to do, though eventually it did work out.

Brilliant, thank you very much.

We are up and running again, even with the upgrade 10.6.8 and ready for the Lion.

Once again,

Lapidarium.

This worked for me. I have a Xerox Color 550 and was getting the same problem, pausing printer. Wierdly it did not start when I installed the 10.6.8 update but a week later. All good now after the patch.

Alejandro, your problem doesn't look like the same issue being discussed in this thread. You may want to search another thread or simply start a new thread. You should also look for crash log of rastertoescpII, and post it.

I updated to 10.6.8 and then I was not able to print. The error seems different:

/Library/Printers/EPSON/InkjetPrinter2/Filter/rastertoescpII.app/Contents/MacOS/ rastertoescpII failed

But still I think it belongs to this thread. Am I wrong?

Alejandro F. B. wrote:

I updated to 10.6.8 and then I was not able to print. The error seems different:

/Library/Printers/EPSON/InkjetPrinter2/Filter/rastertoescpII.app/Contents/MacOS/ rastertoescpII failed

But still I think it belongs to this thread. Am I wrong?

Well, as far as the title is concerned, your issue does belong in that you updated to 10.6.8 and now you cannot print. But I believe the difference with your issue, and this is most likely what pengtao is suggesting, is that the file that is failing for you is not one of the core backends but an Epson filter. So the approach to resolving the symptom will not be the same as others have followed.

My suggestion to resolving your error would be to trash the EPSON folder, located in HD > Library > Printers. With this folder removed, and your printer connected to the Mac, turn the printer off for a few seconds and then back on. Then open Print & Fax and select to add the printer - note that you may find that the Mac tries to automatically add the printer when you power it back on again, saving you from manually adding it again. If the Mac is connected to the Internet, it will use Software Update to download the appropriate driver for the Epson from Apple. Once the printer has been added to Print & Fax again, you can then try a print to see if the problem is resolved.

PAHU suggested that you trash the EPSON folder, located in HD > Library > Printers. You should also trash the EPSON folder in /Library/Caches.

The failure of the Epson filter is not that uncommon. Usually deleting the printer and all the Epson files and downloading a fresh copy of the printer drivers via Software Update will get things working again.

EDIT: There is nothing inherently wrong with the 10.6.8 update and the Epson 1280 printer. Mine is working fine.

Message was edited by: Matt Broughton

I updated to 10.6.8 too, was suddenly unable to print to my before perfectly working printer (an HP Color LaserJet CP1515n hooked up to an AirPort Express), and started scouring the web for solutions. The more I tried, the more disappointed and frustrated I became. Then I came here, read about a possible solution in this very thread (the disk image 'Repair10.6.8.dmg') and became hopeful again.

But alas...

Sadly, this isn't working for me at all. I ran the script that supposedly fixes the print problems introduced in 10.6.8, but the print jobs still all pause the printer and fail with a 'broken pipe' error. It has nothing to do with the USB cable, as I can print just fine with the printer directly hooked up to my Mac wit that very same cable. I reinstalled the drivers, updated my printer's firmware, ran the repair script twice just to be sure, reset the printing system, even deleted all preference files with 'hp' in the name and having to do with printing, restarted my Mac. All with no result.

Man, this is so frustrating! Anybody with any other suggestions or possible solutions?

This worked for me. Thank you for creating this AppleScript.🙂

My situation: Could no longer print to a Xerox Docucolor with Fiery frontend RIP after 10.6.8 update.

*Note about posted files: Always check any posted files you download before applying to your system. In this case, download .dmg, mount dmg, then open the enclosed applescript file in Applescript editor to review contents. If unsure of contents.. DO NOT use!

Same problem here after update to 10.6.8, now I can´t print from my HP1505N network printer. Thanks for all advices but this is to complicated for me to managing certain scripts etc. (I change to Mac after being tired of these kind of dailly issues with PC´s. )

I think Apple need to soonest present o solution as this seems to be a major issue for so many users. Apple seems to fail in their control before launching this update. Anyone now how to put a pressure on the developers or escalate this to their management?

This became a serious problem in the daily business for every hour I can´t use my printers!

Ps. I will never update the OS so quickly again, and before I checked with problems forums first.

Regards

P

that didn't work for me:-(

i did notice my ppd referred to cups 1.3, while my printer is connected to a fedora box running cups 1.4.4...

and there's no ppd in /etc/cups/ppd on my 10.4 powerbook, which has no problem printing to the network printer

I tried that several times but only replaced the llp iip and dnssd files.

Do you replaced the whole folder?

I cant print to a Konica Minolta Bizhub c360. It's really a pain in the neck!

Apple please fix this ASAP... you are making me lose money!

We are having major problems with the print queues pausing on those machines (iMacs, Mac Pros, Mac Mini Servers, and XServes) where we applied the OS X 10.6.8 update. Machines without the update are printing fine. Those machines with trouble now, were fine until we applied the update and they stopped printing. The printer is a Konica Minolta BizHub 353P. We need a fix soon Apple!!! We are dead in the water with those machines affected by the update error. I can't understand why a perfectly running machine winds up working worse after an OS update. Shouldn't these updates improve on the machine operation, not reduce its function? Don't you people ever check these things before releasing a final update? Come on Apple get it right!

We had SNMP turned off on this device before the update. Remember, this machine ran fine until the update. We had thoroughly tested the setup and had it running fine with 30 different Macs on our network for the past three years - until now.