Updated to 10.6.8, now I can't print

We have a Toshiba e-studio 350 printer at work and had the same issue. Luckily, I still have 10.6.7 on my home computer, deleted the affected printer and replaced 10.6.8's lpd file (located in /usr/libexec/cups/backend) with 10.6.7's lpd file, reinstalled the printer and all is fine at the moment.

Same problem with a Toshiba MFP. The solution here was to disable SNMP protocol on the device's embedded web page.

Posted a fix on my blog, check it out here:

http://vcboy.com/mac-users-after-updating-to-10-6-8-getting-paused-printer-messa ge-fixed/

Download from:

http://s.vcboy.com/fixprinters

Thanks to ostrichtom my printing is back to normal.

Very simple and effective.

Brilliant Max! I'm back printing. In future I'll be more wary about updating software. I've learned that I should only update one item at a time and then run for a couple of days to see if everything works. Then I will update the next item on the list and so on. That way I can sheet the blame home to the responsible party. It might also pay to wait a couple of weeks before executing the updates, check the user forum to see if there are any problems and then update one at a time.

I found it very daunting trying to understand all the suggested fixes. I didn't even know what files were involved or where to find them. Your walk through was just what I needed.

I solved the Problem by simply using the OS9 PPD in OSX 10.6.8 (KonicaMinolta Machine with Fiery Controller).

Good Luck!

Thanks for the Repair 10.6.8 link. Solved my problem in seconds.

Yeap. Same issue here. I just updated from 10.6.6 to 10.6.8 yesterday and now I can't print to our Xerox Docucolor 252. Stays on pause and won't resume. I've unplugged and restarted both the Xerox and my Mac about 10 times now. I called Xerox support and they won't help me because it's a "Mac issue". Nice. Thanks for that. Of course I could call Apple but then I'd be paying $50 for something I didn't cause, and they don't have a fix for yet apparently. Um, if more than one type of printer has been affected, why wasn't an immediate fix made available???

Guess ALL of my dozens of print jobs for the week (or three) are S.O.L. here in the marketing department. Very happy with the customer support for Xerox and Apple, not.

Okay, I don't know what this is but someone gets the smartypants award for the day because it freaking works. Thank You, Thank You!

Posted a fix on my blog, check it out here:

http://vcboy.com/mac-users-after-updating-to-10-6-8-getting-paused-printer-messa ge-fixed/

Download from:

http://s.vcboy.com/fixprinters

I found this fix - tried it & it works..

1. OS X 10.6.8 Update

Apple's 10.6.8 update has caused some printers to break (printers that have been working fine for years), and we are looking for a resolution to this from Apple. For users who are seeing this problem in the field and can't wait for a fix from Apple, there is a workaround.

This workaround consists of adding a *cupsSNMPSupplies: False line to a ppd file in the /etc/cups/ppd folder. You'll need administrative privileges to perform this workaround. Detailed steps are outlined below.

For this example we will use ColorPrinter as the name of the printer affected by the 10.6.8 update.

1. From the Finder menu choose Go, then Go to Folder...

2. Enter /etc/cups/ppd in the Go to Folder dialog box and choose Go.

3. Find the ppd named ColorPrinter.ppd. (This is the same name as the ColorPrinter in Print and Fax with a .ppd extension. )

4. Drag the ColorPrinter.ppd to the Desktop.

5. Open the ColorPrinter.ppd with TextEdit.

6. At the end of the PPD add the following line exactly as written: *cupsSNMPSupplies: False

7. Save the modified ColorPrinter.ppd to the Desktop.

8. From the /etc/cups/ppd folder, move the original ColorPrinter.ppd to the trash. Authenticate when prompted.

9. Drag the modified ColorPrinter.ppd from the Desktop to the /etc/cups/ppd folder. Authenticate when prompted.

10. Printing should now work as expected. (You may have to start the print queue if it was previously paused.) >>

I found this fix - tried it & it works..

1. OS X 10.6.8 Update

Apple's 10.6.8 update has caused some printers to break (printers that have been working fine for years), and we are looking for a resolution to this from Apple. For users who are seeing this problem in the field and can't wait for a fix from Apple, there is a workaround.

This workaround consists of adding a *cupsSNMPSupplies: False line to a ppd file in the /etc/cups/ppd folder. You'll need administrative privileges to perform this workaround. Detailed steps are outlined below.

For this example we will use ColorPrinter as the name of the printer affected by the 10.6.8 update.

1. From the Finder menu choose Go, then Go to Folder...

2. Enter /etc/cups/ppd in the Go to Folder dialog box and choose Go.

3. Find the ppd named ColorPrinter.ppd. (This is the same name as the ColorPrinter in Print and Fax with a .ppd extension. )

4. Drag the ColorPrinter.ppd to the Desktop.

5. Open the ColorPrinter.ppd with TextEdit.

6. At the end of the PPD add the following line exactly as written: *cupsSNMPSupplies: False

7. Save the modified ColorPrinter.ppd to the Desktop.

8. From the /etc/cups/ppd folder, move the original ColorPrinter.ppd to the trash. Authenticate when prompted.

9. Drag the modified ColorPrinter.ppd from the Desktop to the /etc/cups/ppd folder. Authenticate when prompted.

10. Printing should now work as expected. (You may have to start the print queue if it was previously paused.) >>

This workaround was posted by EFI on their forum for issues with some of their print controllers. So this will only be of help if you have a Fiery.

And this has been mentioned in this thread already if you cared to look.

And if you are going to copy someones work then it is polite if you mention the source.

we had this same issue today with a Ricoh printer with NO Fiery controller and this same fix worked...I do apologize for "stealing" as the way you make it sound. I will not post anymore help. My main concern was making sure a fellow IT person's problem was fixed. I was not meaning to take someone else work

That does the trick! THANK YOU!

Ok I'm using an Epson RX640 all-in-one and get the error message:

Error:/Library/Printers/EPSON/InkjetPrinter2/Filter/rastertoescpll.app/Contents/ MacOS/rastertoescpll failed

After checking out the MacFixIt link posted MacFixIt I tried printing with 'Console' utility open... I didn't see the info he instructed to look for but did see this message:

...EPSON_Stylus_Photo_RX640[993]: Error loading /Library/Printers/EPSON/InkjetPrinter2/MW/IraMW1.framework/IraMW1: dlopen(/Library/Printers/EPSON/InkjetPrinter2/MW/IraMW1.framework/IraMW1, 265): no suitable image found. Did find:\n /Library/Printers/EPSON/InkjetPrinter2/MW/IraMW1.framework/IraMW1: truncated mach-o error: segment __LINKEDIT extends to 148880 which is past end of file 148872

Ok so I can confirm that with my setup at least - going to /Library/Printers/EPSON/InkjetPrinter2/MW/IraMW1.framework and replacing the contents of the 'IraMW1.framework' folder with pre-update versions fixes the issue for me.

Hope this is helpful 🙂