Updated to 10.6.8, now I can't print

Thank you for the posting. That fix has really helped us here. (Toshiba MFP dealer....lots of Macs printing). Also, the posters here who are using Toshiba MFPs should download the model specific CUPS file, add the line, place the file in the correct directory, and add the printer using the modified cups. Sure saved us.

Dude, do they serve decaf where you are?

the7artist7 wrote:

Ok I'm using an Epson RX640 all-in-one and get the error message:

Error:/Library/Printers/EPSON/InkjetPrinter2/Filter/rastertoescpll.app/Contents/ MacOS/rastertoescpll failed

This is not surprising. The Epson RX640 and Epson RX650 use essentially the same driver. Both printers broke with the Epson 2.7 driver update that came out a couple of days before 10.6.8 was released.

See my post at https://discussions.apple.com/thread/3162870 for details on how to revert back to the Epson 2.6 drivers. That will get you printing again.

If you are not able to or do not want to download 850MB for the Epson drivers, you could use the Gutenprint drivers found at http://gimp-print.sourceforge.net/MacOSX.php

Haha I'm like 'sweet I helped someone!... wait what? I didn't mention cups files and do who serve decaf?? .. ehhhh?' ... now I just realised this forum shows which post you clicked reply on...

doh! 😝

*Matt - Hey thanks yep unfortunately isp issues mean downloading the file would take forever at my current speeds and also tried the Gutenprint drivers - they did work but for a reason I can't remember now I wasn't keen on using them ... so after checking out the macfixit article I discovered replacing all contents of the /Library/Printers/EPSON/InkjetPrinter2/MW/IraMW1.framework folder with pre-update files from a backup I have fixed the error - I'm now back printing perfectly so far.

I think once my internet speeds are back up I'll check out reverting to the 2.6 drivers to make sure all files are fully as they should be.

Having a iMac Intel i3 and have updated to 10.6.8 and my Sharp MX-2310U copier can't print also. Can anyone help?

Hello, am new to the community. Have you fixed your issue with the Epson printer? I am having the same issue with my Epson printer.

I appreciate all the great info in this thread. Since broken printing is a non-starter, I wanted to really

understand this before upgrading my Macs.

If you've read this far into the thread, I thought I would post a bit of hopefully helpful info:

It sounds like there are 2 printer bugs. The main bug affecting network printers is acknowledged as a regression bug at cups.org. That is, it was a bug introduced in 1.4.7 cups driver.

There also seems to be a standard printer driver upgrade type bug affecting some Epson printers that can by resolved by deleting the Epson driver for the upgrade.

I just thought it interesting to note that the original main bug can be seen in the source code from cups.org.

The errant function is called 'backendSNMPSupplies()'

It is called by several 'backend' programs, including socket, lpd, lpd, ipp.

In that function, a 'divide by zero' error will occur IF the object 'supplies' is not properly initialized.

That error kills any program calling that function and shows up in the console.

A source code patch to cups has already been posted which shows the bug:

http://cups.org/strfiles/3875/str3875.patch

I assume Apple is now more than aware of the need to patch out the proper cups backend programs for this upgrade and redistribute those executables. What I do find a bit annoying is that Apple support should be clarifying this cups bug by now on this thread, and then release an update

to those affected programs.

The workaround that has been well noted is to tell the cups programs NOT to call these SNMP supplies routines. The configuration parameter *cupsSNMPSupplies: False

is therefore manually added to the end of EACH cups .ppd file for any network printer, and that stops cups from calling the SNMP routine. This workaround has been noted earlier in this thread.

This workaround stops the cups printer system from displaying printer supplies for that printer.

If you use this workaround, when these programs are finally updated, you will then need to delete that line later from each .ppd file for this feature to work.

hope this helps

Have solved the problem - at least I am printing wirelessly. I went to the touch screen on my HP Photosmart 'All in One' C8180 and redid my wireless configuration - rejoin network and enter WAP password and hey presto - printing. All the other suggestions including the patches and advice on cnet did not work. .

Yep, something is very wrong with the 10.6.8 update.

Printer (HP3390) been working fine for years, suddenly getting crashes, printer not ready, waiting for printer.

Full disk check, repair permissions, uninstall HP Director, delete all printers.

Re install from scratch , still no functioning printer.

will try to do full combo update.

10.6.8 combo DOES NOT sort it out.

Printer dialog just shows:

Printing

Then 2 minutes later

Waiting for printer to become available.

Interestingly the HP dirctor was showing fax,scanner & printer but ofter trying to print, it is just "hung", cycling the printer brings it out of "hung" mode.

WAY TO GO APPLE, do an update, screw over printing then do not provide a fix to back out the update.

Recently appels attitude stinks, seems they are far more interested in screwing over their users ,for the personal information.

A friend of mine found an update from Apple to correct the issue and it seems to work. I have an Epson NX420 all-in-one printer if anyone is interested. The update is found here...www.apple.com/support and look for download for snow lepoard 10.6.8 combo updater. Have not had problems since I used this patch.

I reinstalled Snow Leopard and then used the combo upgrade and my HP printer finally worked.

Well I have been on this all morning.

Something has changed on the USB class, moving my HP printer over from USB to Ethernet 100% solved the problem.

But moving it back to USB and it breaks again, even though my USB chain has not been chaned in the last 6-8 months.

Also when using the HP Director under USB this also crashes in the Apple libraries, but before the update it was fine.

So..........

I will now try a re-install of SL , but already it's a day wasted, and becoming more like windows every hour.

K,

Now I am officially 100% confused........

Just used a shorter USB cable and now it works flawlessly.... under 10.6.8

Tried 2 separate 4M cables, bad results, dropped down to a 2 M cable and it is fine, but the 4 M worked fine into a separate powerd hub before 10.6.8

The cables are good and within the range of the USB spec, plus since USB is a differential pair it should be fine.

Looks like a re-arrangement of my desks is in order to use the shorter USB cables.

HI,

Same problem ....I am fed up with Snow leopard. In june before the update all was ok !!! and now impossible to print ...Always the same error message. Wifi or USB cable ut's the same

I am fed up with your updates Apple !!! Why do you change all when it's going on !

Please send news update for printmachine (EPSON) soon and fast fast fast...I need print machine to work.

regards

warren