"Email address is already verified for another Apple ID" Problem

So today I wanted to organize my 2 Apple ID's.

My first apple ID is anferne@gmail.com and my second apple ID is anferne@me.com

Last year I decided to change the primary email address for my Apple ID: anferne@gmail.com to anferne@me.com and vice versa.


So now the Apple ID is anferne@gmail.com

Primary email address is anferne@me.com


The second Apple ID is anferne@me.com

Primary email address is anferne@gmail.com


So today my problem is I can't switch them back. I can't have the same email address as my Apple ID...

But it keeps saying the "Email address is already verified for another Apple ID" 😟

Help please?

Posted on Jul 14, 2011 2:35 PM

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Question marked as Top-ranking reply

Posted on May 5, 2012 4:39 PM

I got this fixed today using iTunes Store Support Express Lane (https://expresslane.apple.com/GetproductgroupList.do?PRKEYS=PF4). Had an online chat session with a rep who got it fixed for me. Took about 10 to 15 minutes. It needed their intervention as it's not something that one can currently do oneself (deleting a previously verified email from an Apple ID does not disassociate it from that Apple ID which is the root of all the frustration).

105 replies

Sep 13, 2011 11:18 AM in response to Anferne

I have the same problem. When I go to appleid.apple.com, and login for mange my account, I try to delete de alternative mail and r clic the confirmation, missage don't work. I use Espress Lane and nothing no solution.

I'm desperate. One is icloud account ( older mobilme payment with 25 GB) and the other is for iTunes ( with any applicatons paid.

Oct 13, 2011 5:08 AM in response to andrew.in.Boston

your problem actually has nothing to do with the rest of the thread above. all of our problems have to do with verifying an emal address after deleting it from an old or shared apple ID for use in another apple ID. we are all getting the error that it is still verified under another apple ID even tho we logged into apple ID support page and deleted it. please be careful when posting to threads as we are trying to get apple to fix our problem and don't want them to get confused as to what our issue is in this thread.

Oct 13, 2011 5:34 AM in response to CSG NYC

Add another name to the list.


I am trying to change the email address of my Apple ID and it is telling me that "Email address is already verified for another Apple ID."


So I logged into 'that' Apple ID (was actually never verified, and hasn't been used in 3+ years), and removed that email address from it.


But even though the email address is now removed from that old Apple ID account, it still can't be used in my primary one.


This really needs to be fixed if many services are now all based on your apple id and searching people based on primary email addresses.

Oct 13, 2011 5:47 AM in response to Anferne

Same problem here. Looks like Apple is beginning to show how it works after Jobs, and it's not looking good. I'm completely locked out of 5 years of purchases on the iTunes store, as well as unable to do anything with my apple developer account. My apps have problems on iOS 5 and I can't even login to provide updates for them.


"You must use an email address to login"?

"Your password must comply with this stringent set of rules"?


Think it's about time to consider letting apple go and cutting my losses on the music here before it happens again.

Oct 13, 2011 5:54 AM in response to Anferne

yep same here. not a huge deal as some others, trying to use 'find my friends' and won't let me until i verify, but i can't verify because it thinks I'm using my me.com with my older apple id (used for purchases). My apple id did have my me.com address in it but i removed it, but it had no effect on fixing it (still thinking it's in use even though it's not now).


stupid.


FIX APPLE NOW PLEASE

Oct 13, 2011 6:44 PM in response to Anferne

OK. I was finally able to move my MobileMe account over to iCloud using the the email address that was associated with another Apple ID. They must have fix this. However, only my Calendar info was moved over. It did not move my Contacts over. 😟 Also, MobileMe on my MacBook Pro will not register my computer using the new AppleID. Things are looking a letter better, but still having issues.

Oct 14, 2011 7:44 AM in response to Anferne

I have just migrated from my iMac to a MacBook Pro. In the course of doing this and trying to set up iCloud my various accounts with Apple are in a total tangle. I can't get in to my account in the iTunes store as somehow my name and/or password has been changed.I can't use my current email address to set up iCloud as, according to Apple it is already in use. I can't get into my account with Apple for similar reasons.

How do I contact Apple for help to sort this out?

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"Email address is already verified for another Apple ID" Problem

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