Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

AppleMobileDeviceService.exe is hogging up to %50 of CPU

This just started happening... I have not connected iPhone to my Windows machine, but the AppleMobileDeviceService.exe service just decided to start being a glutton... Any one know why??

Thanks

Posted on Jul 18, 2011 4:22 PM

Reply
193 replies

Aug 11, 2011 10:27 AM in response to kpm800

I have read the thread on how to fix . . . .but I am in the middle of an upgrade to my iphone. It has been backing up for several hours. The last time I unhooked it during an issue like this, it scrambled my phone, and I had to completely restore and lost everything. SO, will this eventually finish if I just leave it alone? It has 100% of my CPU taken up, but one would assume that eventually it would chew through it. Or is there a safe way to get my iphone away from my PC?

Aug 12, 2011 4:54 AM in response to kpm800

@immortaleye

If necessary, you can go in to 'Admin Tools / Services' to stop services like AMDS from starting automatically.

(Whether or not you can see this option might depend on whether or not you have Windows Personal / Pro /Ultimate . . . )


@everyone including immortaleye but excluding mandykayee

This was fixed for me by uninstalling all Apple software from my PC, and then reinstalling iTunes (which installs most other stuff by default anyway).

This even fixed my problem of an infinitely long iPad Backup.

So, I didn't do anything to my iPad - just uninstalled my PC software, and fresh installed it again.

Just FYI, uninstalling iTunes does not delete your library of music, etc.

After re-installing iTunes, all my library music files, videos, audiobooks, and iPad Apps were still visible without having to add them to iTunes again manually.


@mandykayee

Whether the above procedure will work for you when in the middle of a device firmware upgrade or not is anyone's guess? Good luck.



Second posting 😉


My original having been deleted by the thought police, who deemed my views on Apple, although containing no profanity, were so offensive they overrode any constructive contribution the above replies may have added.

Aug 15, 2011 4:02 PM in response to GoochyB

I am seriously so frustrated with this whole thing! My ipad2 won't update it's library because it said the file was corrupt, so I deleted it via preferences->devices and now it won't update AT ALL. I did the whole delete every apple thing on earth in perfect order, then re-installed 10.3. That worked for accessing the iTunes store, but what I didn't realize was that while this cpu hogging software was on my computer my husband used iTunes to update his ipod before going to Siggraph(a technology conference, so ironic). When I went back a version(still getting the error message) it apparently made it so that my husband couldn't even load his iTunes because his library.itl file was created with a newer version. So I've had to go back to the cpu hogging, no iTunes store version. I can't fix this ipad2 library problem, not even by trying to restore my ipad as it gives me the same error!


In a way, this is good. I have lots of gift cards, and I can't use them! They don't want me to purchase from them, so I won't. Just because we are Windows users doesn't mean they can ignore us. And if they want to delete this post, so be it, because the word is spreading on facebook anyway. Fix the dang thing and maybe you'll make some sales again, because windows users are getting very angry!

Aug 18, 2011 11:10 PM in response to tsonjapple

Yes, it did the same again for me after the recent QuickTime update - had to go through the whole complete uninstall and reinstall process again. How can it be that Apple can continue to make software that somehow trips itself up, and then due to the interconnectedness of all things Apple (but nothing else) which is their whole ethos, we have to go through this whole rigmarole to fix it.


Perhaps they could spend a little more money on writing less bloated software instead of spending it on court cases that apparently use doctored photos.😮

Aug 23, 2011 4:00 PM in response to deecee99

@deecee99: If you've corrected it once, it will re-instate the problem.


I'm afraid the best solution for now is to stop the Apple Mobile Device service when your phone is disconnected, and re-start the service before connecting it.


Perhaps the next update will provide a solution. I have to imagine that for every one of the posts in this thread, there are hundreds of others who are experiencing it. Every day I get new emails in this thread, and I keep hoping for a real solution to appear, but it looks like it's up to Apple and so far the only action they've taken is to delete posts in here that are too critical of the company.

Aug 24, 2011 10:48 AM in response to kpm800

Finding this to be a constant problem that only gets fixed temporarily doing the "uninstall iTunes" thing. It always seems to return after a short while, seemingly after syncing back and forth rather than just one or the other as the primary sync device. Only thing that stops the sometimes 90% CPU use is to shut down AppleMobileDeviceService.exe from Task Manager.

(Win XP Pro SP3)

AppleMobileDeviceService.exe is hogging up to %50 of CPU

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.