AppleMobileDeviceService.exe is hogging up to %50 of CPU

As a follow-up. I was able to reinstall the same version of Bsecure CloudCare after I reinstalled iTunes 10.5.0.142 and upgraded my iPhone to iOS5. I also installed the latest version of AVG and everything is working perfectly.

hectorfrompuebla wrote:

. . . . .

Now I need an antivirus that doesn't interfere with iTunes 10.5

No, no, no, NO.

The onus is not on apple's customers, and all the anti-virus vendors in the world to bend over backwards for apple's bugs.

The onus is on apple to fix their own software.

jmfc wrote:

The onus is on apple to fix their own software.

Hear, hear.

To cater for an update to iTunes you shouldn't have to re-install all your anti-virus and internet filter software.

It would be like Apple coming out and saying you need to re-install windows.

Hi all

I found this thread http://brianmorristech.com/?p=762 after reading some of this thread.

From the command line: netsh winsock reset worked for me.

My setup is Windows XP sp3 running the most current version as of the date of this post of iTunes and Safari plus whatever eisle they have been throwing in to confuse things

I hope this helps some of you

Cheers
Chris

MrFidget,

Thanks for mentioned my post about the root causes of this issue. This is a problem with Apple's software, not with our computers! Apple, please visit my post and fix this problem. For every one user that has enough computer knowledge to find this problem, there are probably 9 that don't know why their computer is so slow.

http://brianmorristech.com/?p=762

I list the main solutions listed in the forums and suggest the root cause -- iTunes' not liking LSPs! Many times LSPs are bad and they need to be cleared, but many times they are good. Bsecure's CloudCare is a good example -- having that installed will cause this problem. APPLE?

Hi Brian,

Thanks for the original post. This has helped me out now on a few systems.

Just for Google's sake, it has fixed:

AppleMobileDeviceService.exe taking up 100% CPU

Safari 5 stopped working

iTunes 10.5 can not sync with iPhone

This is the reason why I have moved over to VoIP and networking and as far away from PC stuff.

Thanks once again.

Chris

like everyone else... I am in the same boat with AMDS pushing my CPU usage to 100%, even when iTunes is not in use or open!

followed by:

iPhone fails to backup... just stalls after 2 minutes, and is no longer recognized when connected to iTunes

iTunes store is just a blank page, even when I login.

and I tried all the fixes: removing all Apple software in order, uninstall, re-install, deleting the library.xml file and a few other I found online, and nothing f'n works!

since this started in July, and at this point, I just give up on Apple products and going to look into Android for mobile device. Apple couldn't give 2 sh%ts about Window users which is more than obvious.

I am running Windows XP and had this issue for several weeks where AppleMobileDeviceHelper was at 50% of my CPU capacity. Also, iTunes could not go to the iTunes Store. I followed the instructions above to uninstall all of the Apple software in order as suggested on the site. Reinstalled the new version of iTunes (10.5) and same problem. The uninstall / reinstall did NOT fix anything.

I saw another suggestion and tried this from a command prompt: netsh winsock reset

Rebooted and everything works again! This was a small miracle after trying so many things. This took about 5 minutes to try. Read more about it here.

http://www.thebambers.me.uk/wordpress/?p=316

Good luck!

Happyfrosh post seems to be a better workaround.

I tested it out and the Service still starts but this time without the High CPU Usage. No need to restart Winsock.

But I also found that I couldn't open the Itunes store. I'll stick with this until Apple actually fixes the issue. =|

I had same problem with applemobiledeviceservice.exe taking 50% of processor. Then when itunes is opened it takes the rest and doesn't connect to the store properly. I had to uninstall my anti-virus software and now it works. Just disabling the firewall didn't do it, it had to be completely uninstalled. Gotta figure out how to get anti-virus working.

I was using CA internet security suite. Thought I'd be able to re-install and tweak it but I'm having problems with the install. Before uninstalling CA I did try the netsh command with a reboot and it did not work for me.

timothyfrombarneveld,

Bingo -- here is where I found that CA does use a LSP:

http://cainternetsecurity.net/KB/KD.aspx?KDId=1151

This is it -- APPLE FIX THIS PROBLEM FOR ALL OF US WITH LSPs THAT WE ACTUALLY NEED!!!!!!!!!!!!!

I had another problem. I am using windows vista and have two user accounts on the laptop. Uninstalling CA solved the problem for my account (administrator) but when my kids logged into their account they still could not get to the itunes store. I had to turn off parental controls for it to work on their account. Thought this may be helpful to someone else. Still haven't re-installed CA.

FYI, have mulitple Users Set-up and Norton Security Suite, but I have the same set-up on the XP box that it worked just fine. Still searching for a solution with Vista! Anyones accurate solution is appreciated.

I have a Windows 7 laptop. Ran Windows Update to get all latest critical updates and patches - have no idea if this affected the fix but thought I would include it in my post. Can't remember who originally posted this CMD but opened CMD prompt under "run as administrator." Ran the following command:

netsh winsock reset

Rebooted and all is well with the world. The Apple Mobile Devices service no longer consumes 50% of the CPU cycles and I can now access the Apple Store via iTunes.

Also, someone else on this thread mentioned to set the Apple Mobile Devices service to start in "Automatic (delayed)" mode. This seemed to also greatly improve boot up time on my computer.