Serial number not eligible to update to LION when it is bought from apple store after june 6.

Just an update...I'm in Boston, bought a MBP customized and it came in a couple of days ago...no luck on being able to download Lion yet...

I Have also bought mine, not custom, from an Apple store in Tampa, FL on the 11th of July and cannot get the code for the Lion update....Kinda ticked.. was really looking foward to the free update, help?

Same here (... can't find SN in the database)

Bought custom 15" MBP (antiglare display and 7200 RPM drive) on June 14

Had same issue and e-mailed to APPLE - they said they're working on it and now it works but i guess servers are very busy so can't get the confirmation and redeem code so far. If it is still not working, you may try in few days later. Good luck.

So, just tried again this morning after almost 24 hours. The "Redeem from the Apple Online Store" stil had the same issue saying couldn't find my serial number. However, when I tried the web form submission (where you need to upload a copy of your receipt) at https://uptodate.apple.com/us/uptodate/macosx/, it accepted my serial number finally. Didn't get the automatic upgrade yet, as they have to verify everything first. I guess it'll be a few hours before Apple emails my redemption code and I can actually begin upgrading.

Finally got throgh Redeem from the Apple Online Store

Install Mac OS X Lion.app downloade fine

I bought my new MBP on the 15th of June through the Apple Education store, on first attempt yesterday my serial number also came up as invalid, but it was fine when I tried at 7pm last night.

Not sure if this is due to me calling tech support or whether the system was updated with online purchases later in the day.

I would call Apple if you are still having no luck. Lion is nice, worth the hassle!

I don`t know what the "Must sign before July 19th" advertise means, if they first indeed said that for customers who bought before the realse date they would have 30 days to redeem Lion. I would appreciate your help! I`m from Chile and my sister who lives in San Francisco bought a customized MBP from the Apple Store and then shipped it to me.

Thank you very much!

https://discussions.apple.com/thread/3194913

Same problem here with me!

Thanks

It already worked for me... Doesn`t know if it has something to do with it but I registered my Mac at apple.com and then it accepted my serial number.

It works now, just have to keep trying, eventually it'll work