It all began on July 22, when I came home with my newly bought iPad 2. Anticipating pleasant experiences with my new device, I switched on my computer (WinXP SP3) and tried to open iTunes to activate the iPad. iTunes asked me if I wanted to upgrade to the newer version (ill-fated 10.4 it was, so much discussed above). I clicked "Yes" - and everything got frozen. I tried to open other browsers, programs - but in vain.
I had to reboot the computer, but before the session ended, an error message saying something like "Cannot close DDE Server Window... Would you like to close it now?" appeared. That message misleaded me, and during the next 5 days I have been trying to fix the mysterious "DDE Server Window" issue.
Nothing worked, and up till now I have not been able either to launch iTunes or - quite naturally - to authorize my iPad. As everything else worked OK, I turned my attention from "DDE" issue back to iTunes itself. Luckily I found this forum thread, from which I learned that a major issue exists with the recent Apple updates.
However, my problem rests where it is, and I am completely confused now, as I HAVE NOT actually updated my iTunes (it still asks me if I want to update to 10.4 which I decline with awe - but only to see my computer get frozen again and again). So what can I do? I cannot either update or use the older version of iTunes. Consequently, I cannot use my iPad, having thrown out the money.
I naively thought that when such a major issue occurs with software support for such a renowned brand as Apple, they would cry outloud on their main page: "Hey, there is such and such problem. We are sorry. Please do this and that!" But it seems that Apple thinks they can feed people with ridiculous recommendations to uninstall and install software dozens of times instead of finding solutions themselves.
Please, is there anyone who HAS NOT upgraded the iTunes and is still having problems with it who could advise anything at all? 😟