You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Anyone using a Canon Selphy printer with Lion?

I have a Canon Selphy CP800 and it's quite important to me. Canon have not updated the drivers on their website yet and Apple don't list the CP800 as a compatibile printer. Has anyone actually upgraded to Lion and tried the 10.6 drivers for this or any other Selphy?


I'm holding off the Lion upgrade until I know that all my stuff is supported (take note whingers and whiners).


Any insight appreciated.

iMac, Mac OS X (10.5.1)

Posted on Jul 24, 2011 2:02 AM

Reply
Question marked as Top-ranking reply

Posted on Jul 25, 2011 2:42 PM

For me the provided driver-installer does not work in Lion, I get an error message during installation


User uploaded file

No idea if it would keep on working if you already have it installed prior to upgrading


cheers

277 replies

Nov 8, 2011 11:14 AM in response to IrrepressibleMonkey

Canon will not be producing a driver for Selphy printers. Here is the email I just received from Canon.


Thank you for your inquiry. We value you as a Canon customer and

appreciate the opportunity to assist you. We regret to hear that you

are experiencing difficulty locating Macintosh OS X 10.7 drivers for the

SELPHY CP800.


Unfortunately, Macintosh OS X 10.7 drivers are not planned for your

product. We apologize for the inconvenience this causes you.


While considering the desire to provide the best possible support for

Canon's current products in a timely manner, Canon must make decisions

on which products to support when new operating systems are introduced.

These decisions are generally based on the age of the product and the

number of product estimated to be still in use.


Yet if the decision is made to support a product, the development of new

drivers must be prioritized on basically the same "need" criteria. This

is why some drivers are not available until some time after a new

operating system is introduced.


We understand, and sincerely apologize for the frustration you have

experienced if your product falls into either of these categories (no

driver support or no immediate driver support), but hope that you will

understand our rationale.


We recommend that you transfer pictures to a memory card, insert into

SELPHY CP800 then attempt to print.


I hope this information is helpful to you. Please let us know if we can

be of any further assistance with your SELPHY CP800.


Thank you for choosing Canon.

Anyone using a Canon Selphy printer with Lion?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.